Hybrid Customer Support Advisor | Claims & Care

Allegiant Finance Services Limited; Warrington; Hybrid; GBP 24,000; Full time

Job summary

A financial services provider in Warrington is looking for a Customer Service Advisor to act as the first point of contact for inquiries. The ideal candidate will manage phone, email, and post communications while ensuring a positive customer experience. Responsibilities include record management, supporting claims, and GDPR compliance. The role offers an annual salary of £24,000, hybrid working options, along with 25 days of holiday plus bank holidays, and additional employee benefits.

Benefits

25 days of holiday plus bank holidays

Additional employee benefits

Qualifications

• Excellent communication skills for handling enquiries.
• Ability to manage records and ensure GDPR compliance.
• Experience in customer service is preferred.

Responsibilities

• Be the first point of contact for customers.
• Handle enquiries via phone, email, and post.
• Support claims submissions and ensure a positive experience.

Job description

A financial services provider in Warrington is seeking a Customer Service Advisor to be the first point of contact for customers. The ideal candidate will handle enquiries via phone, email, and post, ensuring a positive experience. Responsibilities include managing records, supporting claims submissions, and ensuring GDPR compliance. The role offers an annual salary of £24,000, hybrid working, and 25 days of holiday plus bank holidays, with additional employee benefits.