Hybrid Customer Service Advisor - Inbound Calls & Data Support

Brook Street UK; North East; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Officer for the Valuation Office Agency in Durham. This full-time position involves handling customer inquiries and providing support. The role offers a hybrid working model following training and is a temporary contract until March 2026 with potential for extension. Ideal candidates will have strong communication skills and attention to detail, fostering an efficient and courteous customer service experience.

Qualifications

• Experience in customer service or a related field is beneficial.
• Ability to handle multiple inquiries efficiently.

Responsibilities

• Handle incoming calls from customers professionally.
• Provide accurate information and resolve queries.
• Carry out administrative tasks to support the team.

Skills

Professional telephone communication

Data entry

Attention to detail

Job description

A recruitment agency is seeking a Customer Service Officer for the Valuation Office Agency in Durham. This full-time position involves handling customer inquiries and providing support. The role offers a hybrid working model following training and is a temporary contract until March 2026 with potential for extension. Ideal candidates will have strong communication skills and attention to detail, fostering an efficient and courteous customer service experience.