Hybrid Customer Service & Admin Specialist

Square Peg Associates; Accrington; Hybrid; GBP 23,000 - 24,000; Full time

Job summary

A successful international business in Accrington seeks a Customer Service Advisor to manage customer queries and provide support via phone and email. This hybrid role offers £23,000 to £24,000 plus bonuses and flexible hours. Successful candidates will have strong IT skills and customer service experience. Enjoy benefits like modern office space, free parking, and 29 days of annual leave. Join a sociable team in a buzzing environment.

Benefits

Flexible working hours

Modern open plan office

Free parking

29 days annual leave including Bank Holidays

Break out room

Qualifications

• Experience in customer service, administration, or internal sales is preferred.
• Strong IT skills necessary for managing queries and providing feedback.

Responsibilities

• Dealing with customer queries including shipping and delivery.
• Requesting quotes for customers via an online system.
• Inputting pricing information and quotations.
• Scheduling and allocating auction sales.
• Monitoring group inbox & providing online support.
• Taking inbound calls from customers.
• Liaising with 3rd party hauliers and couriers.

Skills

Strong IT skills

Confident on the phone

Experience in customer service

Team player

Job description

A successful international business in Accrington seeks a Customer Service Advisor to manage customer queries and provide support via phone and email. This hybrid role offers £23,000 to £24,000 plus bonuses and flexible hours. Successful candidates will have strong IT skills and customer service experience. Enjoy benefits like modern office space, free parking, and 29 days of annual leave. Join a sociable team in a buzzing environment.