Hybrid Customer Experience Specialist

AMEX; England; Hybrid; GBP 28,000 - 35,000; Full time

Job summary

A leading financial services company in the UK is seeking customer service representatives to deliver exceptional service through phone interactions. Candidates must excel in building relationships, resolving inquiries and adapting to fast-paced environments. The position offers a hybrid work model with a competitive salary and comprehensive benefits. Successful applicants will demonstrate excellent communication skills and a commitment to customer satisfaction.

Benefits

Competitive base salaries

Bonus incentives

Comprehensive medical and dental benefits

Flexible working model

Generous parental leave policies

Qualifications

• Demonstrate personal excellence by remaining positive in difficult situations.
• Display a passion to serve by delivering outstanding service.
• Ability to work in a fast-paced and dynamic environment.

Responsibilities

• Deliver world-class customer service over the phone.
• Build meaningful relationships with customers through a consultative approach.
• Identify opportunities to offer products based on customer needs.

Skills

Customer service excellence

Strong interpersonal skills

Problem-solving skills

Job description

A leading financial services company in the UK is seeking customer service representatives to deliver exceptional service through phone interactions. Candidates must excel in building relationships, resolving inquiries and adapting to fast-paced environments. The position offers a hybrid work model with a competitive salary and comprehensive benefits. Successful applicants will demonstrate excellent communication skills and a commitment to customer satisfaction.