Hybrid Customer Experience Apprenticeship – Learn & Grow

Moat Homes Ltd; Dartford; Hybrid; GBP 19,000; Full time

Job summary

A leading housing association in Dartford is offering a Customer Experience Apprentice role, combining on-the-job training with a £18,333 salary. This full-time position focuses on delivering excellent customer service and administrative support while you learn within a supportive environment. Ideal for motivated individuals ready to start a career in housing, this role offers growth, a nationally recognized qualification, and hybrid working.

Benefits

A nationally recognised qualification

On-the-job training with expert guidance

A supportive team

Hybrid working

Salary while you learn

Qualifications

• Strong communication skills – friendly and clear.
• Proactive attitude with a passion for customer service.
• Ability to manage tasks effectively.

Responsibilities

• Handle customer enquiries and resolve issues.
• Provide administrative support for key processes.
• Support the smooth running of the organisation.

Skills

Eager to learn and grow

Strong communication skills

Attention to detail

Team player

Organised and proactive

Job description

A leading housing association in Dartford is offering a Customer Experience Apprentice role, combining on-the-job training with a £18,333 salary. This full-time position focuses on delivering excellent customer service and administrative support while you learn within a supportive environment. Ideal for motivated individuals ready to start a career in housing, this role offers growth, a nationally recognized qualification, and hybrid working.