Hybrid Credit Controller - KPI Bonus & Pension

Kenton Black Ltd; Preston; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading wholesaler based near Preston is seeking a dedicated Credit Controller to join their team on a full-time, fixed-term basis. The position includes handling queries, daily banking, and pro-active cash collection. With a competitive salary of up to £25,750 and a KPI bonus scheme, this role offers the option for hybrid working after 6 months. Candidates must possess at least 1 year of credit control experience and strong customer relations skills.

Benefits

KPI bonus

Hybrid working after probation

Pension contribution

On-site parking

Staff discounts

Life assurance

Qualifications

• A minimum of 1 year credit control experience (ESSENTIAL).
• Develop and maintain good customer relations.
• Enthusiastic and approachable.
• Good telephone manner and confident.
• Flexible in adapting to changing business needs.
• Comfortable in a fast-paced environment.
• Attention to detail.
• Strong team player.

Responsibilities

• Handling both incoming and outgoing calls.
• Dealing with customers’ queries and requests.
• Daily/weekly banking.
• Making outbound calls to chase unpaid invoices.
• Allocation of receipts to individual accounts.
• Pro-active cash collection.
• Reconciling accounts.
• Communicating with customers about debt issues.
• Issuing statements and customer letters.
• Taking card payments and recording.
• Continuous monitoring of credit limit accounts.
• Maintaining credit hold accounts.
• Full communication with external sales executives.
• Upkeep of master files.

Skills

Credit control experience

Good customer relations

Telephone manner

Customer focused

Attention to detail

Team player

Job description

A leading wholesaler based near Preston is seeking a dedicated Credit Controller to join their team on a full-time, fixed-term basis. The position includes handling queries, daily banking, and pro-active cash collection. With a competitive salary of up to £25,750 and a KPI bonus scheme, this role offers the option for hybrid working after 6 months. Candidates must possess at least 1 year of credit control experience and strong customer relations skills.