Hybrid Client Service Trainer - Commercial Risk (Insurance)

Aon; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm seeks an experienced Client Service Trainer to join their team in Manchester. This hybrid role requires designing impactful training that fosters excellent client service in a regulated environment. Candidates should have strong knowledge of client risk and operational processes. Responsibilities include training delivery, up-to-date material maintenance, and collaboration with leadership. The position offers work-life balance and is perfect for a resilient, solutions-focused professional seeking to enhance their career in a supportive setting.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working styles

Qualifications

• Proven experience designing and delivering impactful training.
• Experience in a regulated environment, preferably insurance.
• Strong understanding of client service and risk.

Responsibilities

• Design and deliver engaging, non-technical training.
• Maintain up-to-date training materials.
• Identify and report training needs and trends.
• Partner with leadership to develop training solutions.

Skills

Business Training

Insurance Knowledge

Presentation Skills

Facilitation Skills

Adaptability

Collaboration

Job description

A leading insurance firm seeks an experienced Client Service Trainer to join their team in Manchester. This hybrid role requires designing impactful training that fosters excellent client service in a regulated environment. Candidates should have strong knowledge of client risk and operational processes. Responsibilities include training delivery, up-to-date material maintenance, and collaboration with leadership. The position offers work-life balance and is perfect for a resilient, solutions-focused professional seeking to enhance their career in a supportive setting.