Hybrid Claims Handler – Casualty & Liability (MoJ Portal)

Davies; Leeds; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A leading legal firm in the UK is seeking a Claims Handler to join their Casualty Team in Leeds. The role involves managing a caseload of Public and Employers Liability claims, ensuring compliance with client SLAs, and maintaining high service standards. Ideal candidates will have relevant experience or a law degree, along with strong communication and organizational skills. Benefits include generous holiday, health care plans, and a dynamic work culture.

Benefits

25 days holiday plus flexibility

Health Care Cash Plan

24/7 online GP

Pension Contribution

Cycle to Work Scheme

Gym Flex

Qualifications

• 12 months relevant experience or 6 months experience plus law degree or equivalent.
• Experience of MOJ Claims Portal.
• Excellent attention to detail.
• Strong communication and negotiation skills.
• Strong organizational skills.
• Client care and customer service skills.

Responsibilities

• Pro-actively manage a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims.
• Maintain accurate data on relevant case management system.
• Comply with set client SLA’s.
• Ensure quality service standards and productivity levels are maintained.
• Undertake appropriate additional tasks provided by the Team Leader.

Skills

Attention to detail

Strong communication skills

Negotiation skills

Organizational skills

Client care skills

Ability to manage workload

Teamwork ability

Education

Law degree or equivalent

Tools

MOJ Claims Portal

Job description

A leading legal firm in the UK is seeking a Claims Handler to join their Casualty Team in Leeds. The role involves managing a caseload of Public and Employers Liability claims, ensuring compliance with client SLAs, and maintaining high service standards. Ideal candidates will have relevant experience or a law degree, along with strong communication and organizational skills. Benefits include generous holiday, health care plans, and a dynamic work culture.