Hybrid Application Support Specialist - Testing & Upgrades

Hampshire County Council; Hyde; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in England is seeking a candidate for application support, focused on Children’s Services. The role involves supporting business-critical applications, managing workloads, and coordinating system upgrades. The ideal candidate will have experience in IT support and a strong background in problem-solving. This position offers a hybrid working model, promoting a healthy work-life balance and opportunities for professional development.

Benefits

Flexible work arrangements

Internal development programs

Competitive salary and benefits

Qualifications

• Experience in functional, system, and acceptance testing.
• Knowledge of local authority business processes is an advantage.
• Ability to manage and resolve complex support incidents.

Responsibilities

• Support business-critical applications in a dynamic environment.
• Plan workloads and coordinate system upgrades.
• Work with users to develop and understand business requirements.

Skills

Interpersonal skills

Problem-solving

IT support

Configuration of business applications

Job description

A local government authority in England is seeking a candidate for application support, focused on Children’s Services. The role involves supporting business-critical applications, managing workloads, and coordinating system upgrades. The ideal candidate will have experience in IT support and a strong background in problem-solving. This position offers a hybrid working model, promoting a healthy work-life balance and opportunities for professional development.