Hybrid Application Support Engineer - SaaS, Fast-Paced Team

Premier IT; Egham; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A technology-driven SaaS company is looking for an Application Support Engineer to provide technical support and maintain application performance. The ideal candidate will have a degree in IT or related field, experience with MS SQL and C# .NET applications, and strong analytical and communication skills. This role offers a hybrid working model based in Egham with a salary of up to £35,000 plus benefits. Join a supportive team working on innovative software solutions at a highly rated workplace.

Benefits

Competitive salary

Benefits

Hybrid work model

Qualifications

• Bachelor's degree in IT, Computer Science, or related field.
• Experience supporting MS SQL databases and C# .NET applications.
• Proven background in application support and troubleshooting complex issues.

Responsibilities

• Provide prompt and effective technical support via email, phone, and ticketing systems.
• Investigate and diagnose issues, identify root causes, and deliver solutions.
• Maintain a strong understanding of the organisation’s software applications.

Skills

Experience supporting MS SQL databases

C# .NET applications

SQL/MySQL databases

Web technologies (HTML, CSS, JavaScript)

Excellent analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Customer-focused mindset

Education

Bachelor’s degree in IT, Computer Science, or related field

ITIL certification (preferred)

Tools

Support/ticketing tools

Job description

A technology-driven SaaS company is looking for an Application Support Engineer to provide technical support and maintain application performance. The ideal candidate will have a degree in IT or related field, experience with MS SQL and C# .NET applications, and strong analytical and communication skills. This role offers a hybrid working model based in Egham with a salary of up to £35,000 plus benefits. Join a supportive team working on innovative software solutions at a highly rated workplace.