Hybrid Admin & Shared Services Specialist

Public Sector Resourcing; Newport; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A public sector shared service centre in the UK is looking for Administrator Support staff to enhance business services in HR, Payroll, and more. The role involves delivering excellent customer service and requires proficiency in Microsoft Office, strong numeracy, and attention to detail. This position offers a hybrid working model and aims to foster a collaborative and inclusive work environment.

Benefits

Flexible working hours

Professional development support

Public sector benefits

Qualifications

• Proficient in Microsoft Office (Excel, Word, Outlook) and general IT systems.
• Strong foundational literacy and numeracy skills.
• Demonstrate commitment to customer needs and excellent service delivery.
• High attention to detail and accuracy in tasks.
• Proven ability to manage tasks and meet deadlines.

Responsibilities

• Create positive experiences for customers by delivering excellent service.
• Maintain a positive attitude, showing willingness to help.
• Communicate professionally with colleagues and customers.
• Work proactively to deliver accurate high-quality services.
• Update systems accurately and efficiently.
• Promote a customer-centric team culture.
• Help create an inclusive workplace embracing diversity.

Skills

Proficient in Microsoft Office

Strong literacy and numeracy skills

Customer service commitment

Attention to detail

Task management ability

Proactive learning

Job description

A public sector shared service centre in the UK is looking for Administrator Support staff to enhance business services in HR, Payroll, and more. The role involves delivering excellent customer service and requires proficiency in Microsoft Office, strong numeracy, and attention to detail. This position offers a hybrid working model and aims to foster a collaborative and inclusive work environment.