Hvac Engineer

KSD Support Services Ltd; Plymouth; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading facilities management provider in Plymouth is seeking an HVAC Engineer. The role involves installing, maintaining, and repairing HVAC systems for various clients. Essential requirements include F-Gas Certification and experience in HVAC maintenance. The company offers competitive salary and benefits such as a fully equipped company van and training opportunities. Candidates must possess strong communication skills and a professional attitude toward customer service.

Benefits

Company van for business use

Fuel card

Company mobile phone

Full uniform and PPE kit

Comprehensive training

Career progression opportunities

Qualifications

• F-Gas Certification is mandatory.
• NVQ Level 2 or 3 in Refrigeration & Air Conditioning preferred.
• Proven experience in HVAC maintenance and repair is required.

Responsibilities

• Install, maintain, and repair HVAC systems across various sites.
• Execute planned preventative maintenance on HVAC systems.
• Conduct fault diagnosis and emergency repairs.

Skills

HVAC maintenance and repair

Fault-finding and diagnostic expertise

Communication skills

Timekeeping and organisational abilities

IT proficiency (Microsoft Office Suite)

Customer service skills

Team collaboration

Education

F-Gas Certification (Category I minimum)

NVQ Level 2 or 3 in Refrigeration & Air Conditioning

CSCS Card or equivalent safety certification

Full clean UK driving licence

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Job Title

HVAC Engineer

Department

Operations

Location

Plymouth/Exeter

Reports To

Account Director

Contract Type

Permanent, Full–Time

Salary

45,000 – 50,000 per annum (depending on experience)

COMPANY OVERVIEW

KSD Support Services Ltd is part of the KSD Group, a leading building maintenance and facilities management provider operating across the UK. The company delivers comprehensive FM services to a portfolio of prestigious clients, including major retail, hospitality, and commercial organisations such as Tesco and Stonegate Group.

JOB PURPOSE

To provide comprehensive HVAC engineering services including installation, maintenance, and repair of heating, ventilation, and air conditioning systems across multiple client sites. The role ensures optimal system performance, client satisfaction, and adherence to health and safety regulations whilst maintaining the highest professional standards.

KEY RESPONSIBILITIES

Technical Duties

• Install and commission HVAC components including pipework, ductwork, and control panels to specification
• Execute planned preventative maintenance (PPM) programmes on commercial HVAC systems
• Carry out reactive maintenance, fault diagnosis, and emergency repairs efficiently
• Conduct quality checks and performance testing to ensure system efficiency and compliance
• Identify and recommend system improvements or upgrades where appropriate

Administrative & Client Management

• Maintain accurate and comprehensive records including worksheets, materials tracking, and site documentation
• Build and maintain professional relationships with clients and site personnel
• Provide technical guidance and advice to clients regarding HVAC systems
• Ensure all work is completed in accordance with company quality standards and client expectations

Health, Safety & Compliance

• Adhere to all health and safety regulations, company policies, and industry standards at all times
• Complete risk assessments and method statements where required
• Maintain F–Gas regulations compliance and maintain accurate records
• Participate in the on–call rota (1 in 4 weeks) to provide emergency call–out support

PERSON SPECIFICATION

Essential Requirements

Qualifications:

• F–Gas Certification (Category I minimum)
• NVQ Level 2 or 3 in Refrigeration & Air Conditioning (Level 3 preferred)
• CSCS Card or equivalent construction site safety certification
• Full clean UK driving licence

Experience & Skills:

• Proven experience in HVAC maintenance and repair
• Demonstrable fault–finding and diagnostic expertise
• Ability to work independently with minimal supervision
• Strong communication skills, both written and verbal
• Excellent timekeeping and organisational abilities
• IT proficiency (Microsoft Office Suite including Excel, Outlook, Word)
• Professional attitude with strong customer service skills
• Ability to work collaboratively as part of a team

Desirable Requirements:

• Previous experience in facilities management or building services environments
• First Aid at Work certification
• Asbestos Awareness certificate
• IPAF certification – Mobile Vertical (3a) and Mobile Boom (3b)
• PASMA – Mobile Access Tower for Users
• UKPIA / SPA Petrol Retail Contractors Safety Passport

TERMS AND CONDITIONS OF EMPLOYMENT

Working Hours

45 hours per week, Monday to Friday, 08:00 – 18:00. On–call participation required on a 1 in 4 week rota basis.

Remuneration & Benefits

Salary & Allowances:

• Annual salary: 45,000 – 50,000 (dependent on experience)
• On–call standby allowance: 125 per week (when on rota)

• Enhanced overtime rates for call–outs
• Regular overtime opportunities at standard rates

Company Benefits:

• Fully equipped company van for business use
• Fuel card provided
• Company mobile phone
• Full uniform and PPE kit supplied
• Comprehensive training and professional development programmes
• Support for further qualifications and professional certifications
• Clear career progression opportunities