Hub Team Manager

Kingfisher; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Scotland seeks a Hub Team Manager to lead the digital fulfilment team in providing exceptional home delivery service. The ideal candidate will maintain high quality across processes, collaborate with trading teams, and foster a supportive team environment. This role invites a dynamic leader comfortable with performance discussions and problem-solving. Benefits include a competitive salary, a generous pension scheme, and several wellness programs.

Benefits

Award-winning pension scheme

Company Bonus Scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Experience in a managerial role.
• Ability to maintain composure under pressure.
• Excited by dynamic team environments.

Responsibilities

• Lead the digital fulfilment team ensuring accuracy in home delivery orders.
• Maintain process quality aligned to service level agreements.
• Collaborate with the Trading team on stock availability.

Skills

Computer Hardware

Fund Management

Attorney At Law

JNI

Analytics

Job description

Overview

Full time Part time or Job Share

Permanent Contract - 36.75 Hours per week

Up to 40000 per annum Pension 6.6 Weeks Holiday

B&Q Edinburgh New Craighall

Every day we give our millions of customers the ideas advice tools and confidence they need to create a home theyll love. Join us as a Hub Team Manager and you will be pivotal in leading the digital fulfilment team ensuring all home delivery orders are picked packed and dispatched with accuracy and care to fulfil B&Qs ambition to make every customer count.

Whats the job

A great team needs a great leader and your role as a Hub Team Manager is to create a truly inclusive high performing team to deliver an exceptional store to home service to maximise the customer experience and grow this role you will:

• Lead and manage the digital fulfilment team ensuring all home delivery orders are picked packed and dispatched with accuracy and care Making Every Customer Count.
• Maintain pace quality across all fulfilment processes aligned to service level agreements.
• Collaborate with the Trading team to build strong daily routines focused on stock availability order accuracy and timely dispatch.
• Use data insight to identify operational opportunities improve efficiency and reduce errors or missed picks.

What we need:

Our Hub Team Managers are key to running our business by leading the team to deliver exceptional store operations through the smooth running of fulfilment this role you should be leading in a way that demonstrates the following qualities:

• You are calm under pressure.
• A fast-paced environment gives you energy.
• A team that is both internal and external excites you both to co-ordinate and lead them but also to develop their careers.
• You are comfortable having meaningful discussions about performance.
• Love to problem solve the trickier the better!

Whats in it for me

As part of a great team youll be valued for who you committed to making B&Q more diverse and representative of the communities we serve where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes:

• Award-winning pension scheme
• Company Bonus Scheme
• ShareSave options
• 6.6 weeks holiday
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits and lots more

So we can support you during the application or interview process please contact for any recruitment adjustments.

Required Experience:

Manager

Key Skills:

• Computer Hardware
• Fund Management
• Attorney At Law
• Jni
• Analytics

Employment Type :

Full-Time

Experience:

years

Vacancy:

1