HR Services Data Assistant

Southampton City Council; Southampton; On-site; GBP 28,000 - 32,000; Full time

Job summary

A local government authority is seeking an HR Services Data Assistant to ensure accurate monthly HR data processing and to provide customer support across the organization. The ideal candidate will possess strong communication skills, a meticulous eye for detail, and experience in customer service. This role offers a salary between £28,792 and £31,022 per annum along with various employee benefits.

Benefits

Generous holiday (25–31 days based on service)

Flexible working options

Death in service benefit of x3 salary

Employee Assistance Programme

Discounted memberships at local sports and fitness centres

Qualifications

• Strong skills in Microsoft Office suite required.
• Understanding of payroll and pension processes is beneficial.
• Experience in a customer service role necessary.

Responsibilities

• Input monthly HR data into Business World.
• Provide excellent customer service to internal stakeholders.
• Support HR projects and system testing.

Skills

Strong skills in Microsoft Word

Strong skills in Excel

Strong skills in PowerPoint

Experience in customer service

Education

Minimum GCSE Grade C in Maths and English

Job description

Overview

Are you passionate about delivering excellent HR services and data accuracy? Do you thrive in a fast-paced environment where attention to detail and customer service are key? Join our HR & OD team as an HR Services Data Assistant and help shape the future of our workforce support.

As an HR Services Data Assistant, you’ll play a vital role in ensuring the smooth and efficient delivery of monthly HR processes, including input into Business World. You’ll be the first point of contact for a wide range of HR queries, supporting colleagues across the organisation with professionalism and care.

Key Responsibilities

• Input monthly HR data into Business World under the guidance of the HR Services Team Leader
• Provide excellent customer service to internal stakeholders
• Support HR projects and participate in system testing
• Maintain accurate HR records and documentation
• Ensure compliance with statutory requirements and council policies
• Collaborate with teams such as payroll, pensions, and workforce data

Essential

• Minimum GCSE Grade C in Maths and English
• Strong skills in Microsoft Word, Excel, and PowerPoint
• Experience in customer service and working with systems
• Understanding of payroll and pension processes

Desirable

• Working towards a CIPD qualification
• Knowledge of HR administration and its impact across teams

What You’ll Bring

• A proactive, detail-oriented approach
• Strong communication and interpersonal skills
• A commitment to continuous improvement and personal development
• The ability to manage your workload effectively and meet deadlines

Why Join Us

You’ll be part of a collaborative and supportive HR Business Services team, contributing to meaningful work that supports the entire organisation. We value innovation, accountability, and a customer-first mindset.

What We Can Offer You

Salary: The salary band for this role is £28,792 - £31,022 per annum. The starting salary is £28,792 with annual progression through the salary bands.

Here at SCC we have a range of different perks and benefits, a few examples can be found below.

• Excellent
• Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)
• Generous holiday 25–31 days, based on role and service
• Flexible working options (role-dependent)
• Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
• Training and development, including coaching and mentoring
• Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
• Veteran-friendly employer with the Armed Forces Covenant
• Retail discounts and savings through the Southampton City Council benefits platform
• Discounted memberships at local sports and fitness centres
• Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
• Employee volunteering scheme with 2 paid days leave to volunteer

For Further Information On Our Benefits Package Please Visit

Please note, we may choose to interview and appoint before the application deadline if we receive a high volume of applications and consider it appropriate to do so.

Please note: We are not able to offer Skilled Worker Visa sponsorship on this role, at this time.

Contact Details For Informal Discussion

For further information and details regarding the role please contact

Email

Recruitment contact details:
Tel: [phone]

For More Information About SCC Please Visit

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