HR Officer

LOCAL GOVERNMENT & SOCIAL CARE OMBUDSMAN; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A public service organisation in Coventry is hiring an HR Officer responsible for providing a range of HR services, ensuring policies are up to date, and supporting the employee experience. The ideal candidate will have significant HR experience, be confident in advising managers, and lead initiatives in learning and wellbeing. This role offers benefits including flexible working arrangements, a pension scheme, and health support programs.

Benefits

Pension scheme

Flexible working arrangements

Learning and development program

Family-friendly leave

Season ticket loan

Wellbeing program

Company sports club

Health benefits

Bike loan

Reasonable adjustments

Qualifications

• Significant experience delivering a full professional HR/Learning service.
• Confidence in advising managers on all people management aspects.
• Keen interest in induction, learning and wellbeing.

Responsibilities

• Provide a wide range of HR services across the employee lifecycle.
• Act as a trusted contact for staff and managers.
• Lead in learning, induction, and wellbeing.

Skills

Advising managers on people management

Problem-solving

Improving processes

Interest in learning and wellbeing

Education

Chartered membership of CIPD or equivalent knowledge/experience

Job description

About the role

We are a people-focused organisation committed to delivering outstanding HR services and fostering a positive, inclusive workplace culture. We are seeking a proactive and approachable HR Officer to join our team and our workforce.

Note, the Local Government & Social Care Ombudsman is an arm's-length body and this is not a civil service job. The HR Officer role is an exciting role within the HR team, supporting the delivery of the employee experience at LGSCO. Reporting to the HR Business Partner, you will be responsible for providing a wide range of HR services across the employee lifecycle, ensuring policies and processes are up to date, and acting as a trusted and approachable point of contact for staff and managers.

Whilst this is a generalist role, we are looking for the successful candidate to take a lead in the areas of learning, induction and wellbeing.

Key responsibilities and requirements

• Have significant experience delivering a full professional HR/Learning service with varying complexity.
• Have Chartered membership of CIPD or equivalent level of knowledge/experience.
• Be confident advising managers on all aspects of people management.
• Thrive on advising, problem-solving and supporting people.
• Strive to improve processes.
• Have a keen interest in induction, learning and wellbeing.
• Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.

We are an ambitious, focused, inclusive and friendly organisation which is recognised for the important work we do. There are a range of benefits for all our staff enjoy.

Benefits

• Pension: You'll be entitled to join the Local Government Pension Scheme which is a career average scheme.
• Work/life balance: We encourage all employees to have a healthy work/life balance and offer flexible working arrangements, such as agile working and flexi‑time, together with a wide range of different working patterns. All are subject to business needs.
• Learning and development: We provide our staff with access to a learning and development programme to enable them to succeed in their role. Where membership is relevant to your role in the organisation, we will also pay the annual membership fee for you to be a member of your professional body.
• Family‑friendly: We offer generous maternity, adoption, paternity and parental leave, and provide for paid and unpaid special leave.
• Season ticket loan: We offer our staff the ability to have a loan for their annual travel season ticket.
• Wellbeing: We have a programme which includes an Occupational Health Service and access for you to an excellent, confidential Employee Assistance Scheme. This is a free 24‑hour counselling service for advice about your work and personal life challenges.
• Company sports club: You will be able to join the Civil Service Sports Club.
• Health benefits: As well as reimbursing the cost of your eye tests, we will subsidise your eye care where a prescription is for VDU usage and we will cover the cost of an annual flu jab.
• Bike loan: We run a Cycle to Work Scheme which allows you to pay for the cost of your bike (up to a limit) as a loan which is deducted from your salary.
• Reasonable adjustments: We recognise how important it is to make reasonable changes for staff where appropriate.