HR Coordinator

NWF Fuels; Crewe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fuel distribution company is seeking an HR Co‑Ordinator to join their People team in Crewe, England. This role focuses on coordinating employee relations processes, data management, and supporting HR operations. The ideal candidate will have strong organizational skills, attention to detail, and excellent written communication abilities. The company offers a competitive salary, extensive training opportunities, and a supportive work environment, making it a great opportunity for those looking to grow their HR career.

Benefits

33 days holiday including bank holidays

Discounts across various services

On-site gym

Company pension and life assurance

Free refreshments and on-site parking

Qualifications

• Previous experience as HR Administrator or HR Co‑ordinator.
• Desire to grow HR knowledge focused on employee relations.
• Proactive, solutions-focused mindset.

Responsibilities

• Provide administrative support across ER activity.
• Prepare outcome letters and formal documentation.
• Attend ER meetings to take minutes and track actions.

Skills

Organizational skills

Attention to detail

Written communication

Data management

Tools

Microsoft Office Suite

Job description

We’re looking for a highly organised and detail‑driven HR Co‑Ordinate to join our People team. This role is ideal for someone who enjoys working with data, producing clear and accurate documentation, and supporting fair, consistent employee relations processes. You’ll play a key part in ensuring our HR operations run smoothly, with a particular focus on employee relations administration, HR reporting, and drafting outcome letters.

This role is ideal for someone who enjoys coordination, data, process and structure, and who wants to build strong foundations for a career in HR.

Why NWF Fuels?

• Unrivalled salary £
• Monday to Friday
• 33 days holiday including bank holidays with the option to buy more
• Discounts across shopping, groceries, travel, entertainment, dining, days out, health & beauty and much more!
• Extensive progression opportunities across the wider group that has 2 other businesses
• Incentive and company days out
• Extensive training opportunities with funded accredited courses
• On-site gym
• Medicash
• Long service awards
• The usual: company pension, life assurance, cycle to work scheme, employee assistance programme, free refreshments, free on‑site parking

Day to Day

Employee Relations & Case Support

• Provide administrative and coordination support across ER activity, including investigations, disciplinary matters, grievances, performance processes, absence management and flexible working requests.
• Prepare, format and issue outcome letters and formal documentation, ensuring accuracy, consistency and compliance with internal policies.
• Attend ER meetings as required to take minutes, track actions and maintain clear case records.
• Maintain confidential case files in line with GDPR and data protection requirements.

HR Reporting & Data

• Produce regular HR reports covering absence, turnover, starters/leavers, probation, ER activity and other workforce metrics.
• Maintain HR dashboards and reporting packs, ensuring data accuracy and timely updates.
• Support audit and compliance activity through strong data management and record‑keeping.
• Analyse data trends and flag risks or anomalies to the HR team.

HR Administration & Coordination

• Act as a key liaison with HR Shared Services to process reporting line changes, absence updates, holidays and other HR system transactions.
• Support payroll‑related data requests, naming conventions and system processes.
• Coordinate recruitment administration, onboarding and inductions.
• Support HR projects through coordination, tracking actions and maintaining documentation.
• Assist with policy updates, template maintenance and document control.

What will you bring?

• Previous experience working as a HR Administrator or HR Co‑Ordinator.
• Desire to grow your HR knowledge, particularly in employee relations.
• Proactive, solutions‑focused mindset.
• Strong written communication skills with the ability to draft clear, professional letters and documentation.
• Ability to handle confidential information with discretion and professionalism.
• Strong organisational and time‑management skills, with the ability to prioritise effectively.
• Excellent attention to detail, especially when working with sensitive information or numerical data.
• Computer literate including Microsoft Office Suite.
• Collaborative approach and willingness to support colleagues across the HR function.
• Commitment to fairness and consistency in all employee‑related processes.

Who are NWF Fuels?

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us! We supply a range of fuel related products throughout the UK to domestic, agricultural, commercial and retail customers through our modern fleet of over 155 tankers and a strategically located depot network allowing us to service more than 113k customers. The business has grown organically and through acquisition currently standing as the third largest fuel distributor in the UK – we plan to climb higher and want you to be a part of it!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.