HR Business Partner

Jw Marriott; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious international hospitality brand is looking for a Human Resource professional in Reading, UK, to provide HR service support aligned with business goals. The ideal candidate should have HR experience, strong communication and problem-solving skills, and knowledge of UK employment law. Responsibilities include recruitment management, maintaining payroll compliance, and fostering associate relations. The position offers growth opportunities in a global brand, training programs, and a comprehensive benefits package including meals, holidays, and a pension scheme.

Benefits

Growth opportunities in hospitality

20% off food and beverage

World-class training programs

Meals on duty and uniform provided

Workplace pension scheme

20 days holidays plus bank holidays

Qualifications

• Previous experience within a HR department (coordinator or administrator).
• Highly organized and efficient approach required.
• Experience with hotel operations preferred.

Responsibilities

• Conduct recruitment needs analysis before vacancies are confirmed.
• Ensure job descriptions and person specifications are prepared.
• Manage and maintain payroll compliance and associate recognition programs.

Skills

Strong communication skills

Problem-solving skills

Organizational skills

Knowledge of UK employment law

Education

Chartered Institute of Personnel and Development certification Level 3

Tools

Outlook

Word

Excel

PowerPoint

Job description

Position Summary

To provide a comprehensive, confidential Human Resource service to the hotel to support achievement of the business goals and strategies whilst developing and maintaining positive relationships with Associates and Managers.

Location and Details

Job Number: 25197029 | Category: Human Resources | Location: JW Marriott Grosvenor House London, 86-90 Park Lane, London, W1K 7TN

Candidate Profile

Experience: Previous experience within a HR department (coordinator or administrator). Previous user of Outlook, Word, Excel, PowerPoint – strong computer skills required. Hotel Operations experience preferred.

Skills and Knowledge: Strong communication skills (verbal, listening, writing). Good problem‑solving and decision‑making skills. Excellent typing speed and accuracy of spelling and grammar, layout, and content formation essential. Highly organized and efficient approach required. Ability to multi‑task and handle stress. Conflict management skills. Adaptability and flexibility. Good knowledge of UK employment law. Maintain a high level of integrity.

Education or Certification: Chartered Institute of Personnel and Development student certification Level 3 preferred or a willingness to study demonstrated.

Recruitment

Ensure a recruitment needs analysis is conducted before vacancies are confirmed. Ensure a job requisition form is completed before opening a vacancy. Job descriptions and person specifications are available for all positions and are sent with the offer letter. The company's equal opportunities policy is actively promoted and implemented. Recruitment administration and correspondence is carried out (in conjunction with Human Resources Audit) according to agreed processes and timescales. All job applicants are dealt with courteously, equitably and confidentially. Interviews are conducted in accordance with company and employment law standards, and candidates are assessed against appropriate job competencies. All necessary checks and clearances are made in accordance with company policy and legal requirements (references, visas and work permits). Careers advice and information regarding internal vacancies and opportunities is given and displayed internally to support associates seeking job transfers or promotions, and the company's internal transfer policy is followed. Participate in any recruitment drives or campaigns that the hotel undertakes. All applications, including regrets, are processed within five working days of receipt in the office. Applicant logs and visa status logs are kept in conjunction with the Human Resources Manager or DHR.

Total Compensation

All payroll procedures are followed and compliance is secured on a weekly basis. Oversee and work with managers to ensure that associates are paid correctly. All reward data is recorded and stored accurately and securely in compliance with organisational policy and legal requirements. In conjunction with the HR coordinator, up‑to‑date records are maintained to enable cost‑effective and timely retrieval and the production of regular and ad‑hoc reports. Assist the HR coordinator with communication with payroll to ensure accurate payment of wages. Company benefits are promoted internally and externally and administered in accordance with company procedures.

Recognition Programme Management

Manage the hotel's recognition programme (associate of the quarter and associate of the year). Associate notice boards are kept up‑to‑date with recognition results. Local and company benefits are administered and displayed on associate notice boards.

Training and Development

Training strategy is followed and communicated in accordance with the business plan. The Associate and Management LPP process is effectively implemented throughout the organisation, and in conjunction with the HR coordinator, accurate records of all appraisal forms are kept and reports generated when required. In conjunction with training managers and the HR coordinator, appropriate records and data relating to training and development activity are maintained in accordance with company and legal requirements.

Associate Relations

Foster a climate that encourages associates to consult the department and respond in a timely manner with involvement of HRM and DHR. Effective communication, consultation and associate involvement is supported and facilitated throughout the hotel. The disciplinary procedure and GFT processes are understood and communicated accurately to others including managers so that the correct procedure is always followed. The company's equal opportunities policy is adhered to in principle and practice and anti‑discrimination laws are observed in all employment matters. Sickness, maternity and all other associates' rights are understood and communicated and administered where necessary. Due care and confidentiality are observed in all employment matters, including referencing. Productivity improvements are suggested; ideas that are agreed are implemented. Business performance targets are met in conjunction with the whole HR team. The HR strategy is understood and implemented and where appropriate communicated to others within the hotel. Awareness of national and local initiatives in training and development is demonstrated in planning. Team meetings and other hotel focus groups are attended and actively participated in. Associate notice boards are informative and educational and kept up‑to‑date. Communication with the rest of the HR team is undertaken and information supplied to support them in the daily management of the business. Oral and written communication is carried out in a manner that promotes understanding and effective working relationships. Productive working relationships are established, maintained, and enhanced at all levels. Changes to services, products and systems are implemented and evaluated. Collate and file departmental meeting minutes and keep an up‑to‑date log or record monthly. Administer and collate the associate newsletter on a quarterly basis with the support of the DHR and HRM. Complete a locker room audit with the DHR and HRM twice a year. Initiate opportunities for self‑development and business improvement through experimentation, networking and by seeking exposure to new challenges. Change is actively sought and readiness to challenge for continuous improvement is demonstrated. Provide support with coaching and training of new starters within the HR department. Familiarise with LSOPs and SOPs as well as local employment laws related to HR functions.

Benefits

• An opportunity to be part of an award‑winning international brand where we celebrate your unique talent.
• Growth opportunities in the largest hospitality brand in the world – national and international transfers for the right candidates within Marriott hotels.
• Explore Rate – discounted room rates for you, your friends and family in Marriott properties worldwide.
• 20 % off across food and beverage outlets in Marriott properties worldwide.
• Recognition programmes and associate awards to appreciate outstanding talent.
• Wellbeing and community engagement activities on and off property.
• Bike scheme and travel ticket loan available for all associates.
• 20 days holidays (excluding 8 bank holidays).
• Workplace pension scheme and life assurance.
• Meals on duty, uniform provided and laundered free of charge.
• World‑class training and development programmes tailored to enhancing your skills and helping you grow.
• Connect your passions with a rewarding opportunity.

EEO Statement

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required.