HR and Care Coordinator

Active Care Group Recruitment; Chorley; On-site; GBP 22,000 - 26,000; Part time

Job summary

A Clinical Case Management Company is seeking a maternity cover HR and Care Coordinator to support recruitment, onboarding, and staff management at their Wigan office. The role involves liaising with case managers, handling HR matters, and providing administrative support within a busy healthcare environment. Ideal candidates should have relevant HR experience and proficiency in Microsoft Office. Competitive salary and employee benefits offered.

Benefits

Enhanced holiday allowance

Employee discount scheme

Access to Employee Assistance Programme

Enhanced sick pay

Enhanced maternity and paternity pay

Qualifications

• Experience with managing and prioritising a busy workload.
• HR experience in a healthcare setting is desirable.
• Experience of managing client calls professionally.

Responsibilities

• Assist with recruitment and onboarding of support workers.
• Manage employee documentation and communications.
• Oversee daily operations of care packages and staff rotas.

Skills

Recruitment and onboarding

Staff management

Administrative skills

Communication

Proficiency in Microsoft Office

Education

Minimum C Grade GCSE in English and Maths

Training relevant to the role

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

Established over 30 years, Tania Brown Limited are a Clinical Case Management and Expert Witness company offering the highest standards of care and support to clients with serious injuries. We are looking to recruit a maternity cover HR and Care Coordinator to join our busy team within our offices in Wigan. This position is temporary to cover maternity leave, with potential for the role to become permanent for the right applicant.

About the role

This role works alongside the case managers, providing support with recruitment, selection, onboarding and training processes for care and support teams to meet the individual clients’ needs. It includes providing HR support and liaising with external HR advisors for guidance, conducting ongoing training and development reviews, and completing disciplinaries and grievances as required. The role also provides advice and guidance to case managers and admin staff on HR matters, and handles ad-hoc tasks as requested. Previous experience in healthcare and an understanding of CQC, care plans and rotas is desirable.

What youll be working

• 4 days per week, Monday – Friday, 9am – 5pm, with some flexibility for the right applicant.
• Office based, in Wigan.
• Salary of £22,400.00, based on 30 hours per week.
• Enhanced holiday allowance.
• Employee benefits, such as employee discount scheme, access to Employee Assistance Programme, enhanced sick pay, enhanced maternity and paternity pay.
• Maternity cover position – to start as soon as possible.

What youll be doing

Some of the main roles & responsibilities:

• Act as a contact between the case manager, support workers, IDT/MDT, GPs, educational establishments, deputies, and solicitors, ensuring open, effective and accurate written and verbal communication.
• Recruit support workers, draw up recruitment documentation, process applications, arrange interviews, shortlist candidates, interview candidates and complete employment processes for successful hires.
• Be responsible for the day-to-day running of packages, including drafting and maintaining contracts of employment, managing staff rotas, and monitoring annual leave.
• Assist the case manager with ad-hoc duties related to specialised research and costings for clients (health professionals, holidays, etc.).
• Review, reconcile and examine support worker documentation and invoices/timesheets; alert case managers to pertinent issues.
• Remain up to date with training and participate in identifying personal training needs; attend courses as part of your PDP identified in the appraisal process as detailed in the employee handbook.
• Comply with all matters relating to GDPR within service delivery and supervision of employees.
• Operate within a legal framework encompassing statutory, organisational policy and guidelines.

Please refer to the attached job description for full roles and responsibilities.

What youll have

Professional Qualifications:

• Minimum C Grade GCSE, English and Maths
• Training relevant to the role

Experience:

• Experience with Microsoft Word, Excel, Outlook and other computer programmes.
• Experience of recruiting and onboarding
• Experience of staff management and annual leave management.
• HR experience.
• Administrative experience.
• Experience of managing and prioritising a busy workload.
• Experience of managing client calls and remaining professional and courteous.

Please note we do not offer sponsorship