HR Adviser

Solicitors Regulation Authority; Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A regulatory body in Birmingham is seeking experienced HR Advisers (one permanent, one fixed-term) to join their HR Services team. You will provide HR advice, manage the employee lifecycle, and support the HR team in enhancing staff services. Responsibilities include maintaining records, processing payroll, and managing HR transactional activities. The role is hybrid, with two days in the Birmingham office, offering a competitive benefits package including a 3% salary bonus and a comprehensive pension scheme.

Benefits

3% annual salary bonus

Extensive pension contributions

25 days annual leave

Employee discount vouchers

Life Assurance cover

Private Medical Insurance

Heka Health experiences

Qualifications

• Excellent communication skills for all stakeholder levels.
• Experience in a busy, high volume HR generalist role.
• Ability to provide accurate HR advice on policies.
• Good organisation and problem-solving skills.
• Strong attention to detail and confidentiality.
• Passion for continuous improvement.
• Customer centric with problem-solving empathy.

Responsibilities

• Provide accurate HR advice on terms and conditions.
• Manage HR transactional activities in line with SLAs.
• Maintain employee records and ensure compliance.
• Manage cyclical HR activities throughout the year.

Skills

Communication skills

HR generalist experience

Problem-solving skills

Attention to detail

Customer centric approach

Job description

The SRA are recruiting for two experienced HR Advisers (1 on a permanent basis and 1 on a 12-month FTC) to join the HR Services team. Working closely with the wider HR team, you will carry out a diverse range of employee lifecycle tasks and be pivotal in supporting the delivery of value-added HR services to approximately 1,000 staff who are based from our offices in England and Wales. This opportunity would enable an HR professional to advance their career.

Responsibilities

• Use your HR knowledge to provide accurate advice on questions regarding terms and conditions including pay, holiday and other forms of leave, flexible working requests, long term sickness, changes to benefits, exit process, etc.
• Manage the HR transactional activity relating to the complete employee lifecycle within agreed Service Level Agreements. This includes payroll processing and checking in an integrated live payroll system and liaising with the third-party payroll provider.
• Respond to all correspondence and maintain accurate/up to date employee records including compiling offers and administration of personal files and ensure compliance with data processing legislation and retention schedules.
• Managing a number of cyclical activities throughout the year including the flexible benefits window.

What is in it for you?

• Showcase your HR skills - as the first point of contact for a diverse range of HR related queries, you'll support staff and managers at all levels.
• Contribute to the continuous improvement of processes and policies and look for new and efficient ways of working.
• Apply your HR knowledge to business requirements/challenges.
• You'll work closely with your HR Adviser colleagues and as part of the wider HR team e.g. collaborating on projects.
• This is a hybrid role and will be based in our Birmingham office up to two days a week, and from home the rest of the week.
• Additional 3% of annual basic salary for you to choose the benefits that best suit your lifestyle and personal situation.
• Pension – We will contribute 1½‑2 times your contribution, up to 12.25%. So, if you contribute 7%, you will enjoy the maximum combined contribution of 19.25%.
• 25 days annual leave, plus bank holidays and buy/sell/save holiday trading scheme.
• Access to employee discount vouchers for savings on High Street brands, travel and supermarkets.
• Life Assurance cover of 4 times basic salary.
• Income Protection.
• Private Medical Insurance for you and your family after completion of 2 year’s service.
• An extensive range of Heka Health and Wellbeing experiences to choose from with monthly company funding allowance.
• A comprehensive range of flexible benefits to choose from each year.

Comparable job titles

• HR Advisor, People Advisor, HR Officer, Senior HR Administrator, HR & Payroll Officer.

There is a role profile attached at the bottom of this advert which details the full skills and experience required.

Qualifications

• Excellent communication skills and comfortable communicating with stakeholders of all levels.
• Previous demonstrable experience of working in a busy, high volume HR generalist role.
• Able to provide accurate first line HR advice on HR policies and processes including pay, holiday and other forms of leave, flexible working requests, long term sickness, changes to benefits, exit process, etc.
• Good organisation and problem‑solving skills such as getting to the bottom of payroll queries.
• Good attention to detail, committed to confidentiality and data protection along with being dedicated to achieving results.
• A passion for continuous improvement, identifying & recommending process improvements which enhance the Customer experience.
• A strong Customer Centric approach with the ability to find the right solution and to demonstrate empathy when appropriate, Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.