HR Administrator

Doocey Group; Tipton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-run utility contractor in Tipton is looking for an HR Administrator to support the HR Officer and the wider business. This role involves managing HR queries, onboarding new employees, and ensuring data accuracy across HR systems. The ideal candidate will possess strong organizational skills, attention to detail, and relevant experience in HR administration. This position offers an excellent opportunity for professional growth within a supportive environment focused on quality work and employee engagement.

Qualifications

• Experience conducting employment and right-to-work checks.
• Experience taking confidential minutes in sensitive meetings.

Responsibilities

• Manage HR queries and deliver excellent customer service.
• Update HR records for starters and leavers.
• Support onboarding procedures and coordinate inductions.
• Liaise with departments regarding employee changes.
• Maintain data accuracy across HR systems.
• Provide occasional reception cover for the HR team.
• Contribute to employee engagement activities.
• Perform general HR administration duties.
• Ensure compliance with company policies and HR legislation.

Skills

Organisational skills

Attention to detail

Communication

Customer service

Trustworthiness

Proactivity

Adaptability

Teamwork

Education

GCSEs Grade 4-9 or equivalent

GDPR Training

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Job Title

HR Administrator

Salary

Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.

Location

Tipton

Our Company

Doocey Group is a family‑run utility and civil engineering contractor with over 40 years experience built on strong, Black Country values. We ve experienced significant growth over the past 10 years which we ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast‑paced and often challenging industry, we will soon register a turnover of GBP100m, a significant milestone for the organisation. If you re looking to join a business that values hard work, loyalty and ambition, you ll feel right at home here.

The Role

The position of HR Administrator at Doocey Group offers an excellent opportunity to gain further experience in the HR field. The successful candidate will be essential in supporting both the HR Officer and the wider business throughout the employee life cycle in an efficient and performance‑oriented manner. You will serve as the liaison between Payroll, HR, Supervisors, Managers and employees ensuring smooth communication and prompt resolution of requests and questions. In addition, providing critical administrative support across all aspects of our people processes and services.

Responsibilities

• Act as the first point of contact for HR queries, delivering excellent customer service
• Manage HR inboxes, maintain accurate records and update HR trackers for starters, leavers and employee changes
• Support onboarding processes: preparing contracts and offer letters, scheduling and supporting interviews, coordinating inductions and completing right-to-work checks
• Liaise with internal departments regarding new starters, leavers, holidays and pay changes
• Maintain data accuracy across HR systems and employee records
• Provide occasional reception cover and support across the HR team
• Contribute to employee engagement activities, careers events and continuous improvement initiatives
• Perform general HR administration duties including filing, correspondence and report preparation
• Ensure compliance with company policies and keep updated with HR legislation and CPD requirements

Personal Qualities

• Highly organised
• Detail-oriented
• Strong communicator
• Customer-focused
• Discreet and trustworthy
• Proactive
• Adaptable and flexible
• Team-oriented
• Calm under pressure
• Positive and approachable

Technical Skills & Experience

• Previous experience conducting employment and right-to-work checks is essential
• Previous experience taking precise, confidential minutes in sensitive business and employer meetings

Qualifications & Training

• GDPR Training
• Comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint and Excel
• GCSEs Grade 4-9 or equivalent

Additional Information

Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics.

Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement.

By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.