Housing & Tenancy Case Worker

Regenda Group; Rochdale; On-site; GBP 29,000; Full time

Job summary

A charitable organization in Rochdale is seeking a dedicated support worker to assist service users who face complex needs such as homelessness and mental health issues. This full-time role offers flexible working patterns and supports individuals in developing resilience and community engagement. The ideal candidate will have experience in similar settings and possess strong organizational and communication skills. Join us in making a positive impact within the community while enjoying competitive benefits and opportunities for personal development.

Benefits

25 days paid annual leave

6 additional days for volunteering

5% Employers Contribution to Pension Scheme

£250 annual Live and Learn allowance

Enhanced family leave policies

Health and wellbeing initiatives

Interest-free loans for computer equipment

Qualifications

• Demonstrable experience working with service users facing homelessness.
• Ability to assess service users' needs for effective support delivery.
• Desirable access to a vehicle for travel.

Responsibilities

• Provide support to service users with complex needs.
• Empower service users to engage with the community.
• Plan and deliver engaging support tailored to individual needs.

Skills

Support worker experience with complex needs

Strong organizational skills

Effective communication skills

Ability to manage risk

Flexibility to work weekends

Job description

Key Details

• Annual salary of £28,506 (FTE)
• Permanent role
• Full-time (37 hours) with part-time and flexible working patterns available
• Based in Rochdale

Please Note : We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.

Proposed Interview Date : W / C 27th October 2025

The role

The successful candidate will provide support to our service users at one of our projects. You will be expected to work sympathetically with service users who have complex needs; for example homelessness drug and alcohol misuse issues mental and / or physical health needs offending behaviour etc.

Our aim is to empower service users actively engaging them with the community and helping them to support each other to develop resilience to live independently and to be an asset to the community.

The right fit

• It is essential to have demonstrable support worker experience working with service users who have been homeless and / or have complex needs including mental health substance misuse and domestic abuse etc.
• You must be able to assess service users needs in order to plan and deliver effective and engaging support.
• You’ll have strong organisational and communication skills both written and verbally.
• You’ll be able to manage risk ensuring that all procedures are followed and risk is managed appropriately.
• You’ll have the ability to support service users in volunteering and community work involving group activities.
• You must be flexible to work weekends on a rota basis. You may on occasion be required to travel so access to a vehicle is desirable.

Who we are

Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham.

We believe people should have access to safe secure quality housing. We help people to develop skills independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live.

Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector in care and support and in education training and careers.

Next steps

If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our Talent Acquisition team will review your application and will be in touch shortly.

What we offer

• A range of flexible working options.
• 25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.
• 6 additional days for volunteering.
• 5% Employers Contribution to the Pension Scheme.
• £250 annual Live and Learn allowance to spend on learning any new skill.
• Enhanced maternity paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

We regenerate places and create opportunities for people

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested we encourage you to submit your application as early as possible.