Housing Solutions Officer

Guidant Global; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A housing solutions provider is seeking a Housing Solutions Officer in Greater London for a 2-3 month contract. This role involves assisting the Housing Solutions Team Manager to help prevent homelessness by assessing housing needs and providing high-quality, customer-focused solutions. You will work with vulnerable clients and collaborate with various stakeholders to secure sustainable housing outcomes. Ideal candidates should have knowledge of housing legislation and experience in case management.

Qualifications

• Experience supporting vulnerable clients, particularly single homeless individuals.
• Knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017.
• Ability to assess housing needs and determine eligibility.

Responsibilities

• Assess and verify housing applications under relevant legislation.
• Provide housing advice and case management to at-risk households.
• Liaise with stakeholders for sustainable housing solutions.

Skills

Customer focused housing solutions

Case management

Partnership working

Housing legislation compliance

Job description

Housing Solutions Officer

Location : Kensington Town Hall, W8 7NX

Duration : 2-3 months (Possibility of extension)

Hours : Monday - Friday (36 Hours)

Start Date - 12th Jan

Job Purpose :

To support the Housing Solutions Team Manager in preventing and relieving homelessness by assessing housing needs, determining statutory duties, and delivering high-quality, customer-focused housing solutions. The role aims to reduce the use of temporary accommodation through effective casework, partnership working, and compliance with housing legislation.

Key Responsibilities

Assess, investigate, and verify applications under Part VI (Housing Register) and Part VII (Homelessness) of the Housing Act 1996.

• Determine eligibility, housing need, and statutory duties under the Homelessness Reduction Act 2017, including preparing Personal Housing Plans.
• Provide housing advice, triage, and case management for households threatened with or experiencing homelessness.
• Work with vulnerable clients, including single homeless individuals with complex needs, and arrange appropriate support and accommodation pathways.
• Liaise with landlords, hostels, support agencies, statutory bodies, and third-sector partners to secure sustainable housing outcomes.

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