Housing Repair Coordinator

neway international; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Housing Repairs Co-ordinator in the City of London, England. The successful candidate will provide administrative support to the housing repair services, ensuring effective coordination with contractors and residents. Strong organisational and communication skills are essential, along with previous experience in administrative roles. This position offers a dynamic working environment within the Homes & Neighbourhoods team.

Qualifications

• Previous experience in administration or coordination roles.
• Strong organisational skills with the ability to manage multiple tasks.
• Excellent communication skills, both written and verbal.
• Ability to work effectively in a busy team environment.

Responsibilities

• Carry out administrative duties for the business liaison team within repairs.
• Support the coordination of housing repair requests and ensure timely responses.
• Maintain accurate records and documentation relating to repair activities.
• Liaise with contractors, residents, and internal teams to ensure effective communication.
• Assist in monitoring performance and compliance with service standards.
• Provide general office and administrative support to the Homes & Neighbourhoods team.

Skills

Strong IT skills, including Microsoft Office

Attention to detail and accuracy in record keeping

Ability to prioritise workload and meet deadlines

Customer-focused approach with the ability to handle enquiries professionally

Job description

Neway Recruitment are looking for Housing Repairs Co‑ordinators to join our client based with the London Borough of Islington. The London Borough of Islington is seeking Housing Repairs Co‑ordinators to support their Homes & Neighbourhoods team. This role is required to manage an increased workload and will focus on providing administrative support to the business liaison team within repairs.

You will play a key role in ensuring the smooth running of housing repair services, supporting both internal teams and residents.

Key Responsibilities

• Carry out administrative duties for the business liaison team within repairs.
• Support the coordination of housing repair requests and ensure timely responses.
• Maintain accurate records and documentation relating to repair activities.
• Liaise with contractors, residents, and internal teams to ensure effective communication.
• Assist in monitoring performance and compliance with service standards.
• Provide general office and administrative support to the Homes & Neighbourhoods team.

Essential

• Previous experience in administration or coordination roles.
• Strong organisational skills with the ability to manage multiple tasks.
• Excellent communication skills, both written and verbal.
• Ability to work effectively in a busy team environment.

Desirable

• Experience working within housing or local authority services.
• Familiarity with housing repairs processes and systems.

Skills

• Strong IT skills, including Microsoft Office.
• Attention to detail and accuracy in record keeping.
• Ability to prioritise workload and meet deadlines.
• Customer‑focused approach with the ability to handle enquiries professionally.