Housing Regulatory Officer (Sustainable Warmth)

Chelmsford City Council; Chelmsford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority is seeking an enthusiastic individual to join their Housing Standards Team in Chelmsford. The role focuses on managing housing complaints and enforcing standards in the private rented sector. The ideal candidate should possess strong communication and problem-solving skills, a full driving licence, and be committed to continuous learning about housing legislation. This position involves both office hours and some activities outside of normal hours.

Qualifications

• Full driving licence required for this post.
• Willingness to learn about housing legislation support is essential.

Responsibilities

• Handle housing complaints, licensing and inspection of properties.
• Assist local residents access funding for tackling cold homes.
• Support day-to-day enforcement work of the Housing Standards Team.

Skills

Attention to detail

Problem-solving

Customer service

Communication skills

Organisational skills

Job description

Chelmsford City Council is looking for an enthusiastic individual to join our Housing Standards Team. The role involves handling housing complaints, licensing and inspection of Houses in Multiple Occupation, which includes the assessment of conditions and property management against minimum legal standards. This is an exciting time to get involved with this area of work with the long-awaited Renters Rights Act being introduced, which will see significant changes in how the private rented sector is regulated.

The successful applicant will develop a detailed understanding of the various financial support associated with tackling cold homes and fuel poverty and become our key officer in helping local residents access relevant funding as well as supporting the day to day enforcement work of the team and undertaking a range of work relating to empty properties in the District.

The post holder will have an excellent eye for detail, a logical problem-solving approach and the ability to provide the highest standards of customer service and strong communication and organisational skills to manage a diverse and demanding workload. Applicants should be willing to learn to help develop a sound knowledge of housing legislation with full support from the team.

A full driving licence is required for this post and the nature of the work means that you will need to undertake some activities outside normal office hours.

Interviews are currently scheduled for the 5th January 2025.

Please note should sufficient applications be received prior to the closing date, we may close the role for applications early.

Find out more about Chelmsford and Working for the City Council by viewing our Uncover Your Potential brochure above.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment vetting which includes safeguarding training, obtaining references and ensuring compliance with the Disclosure and Barring Service process.

To view further details for this role including a job description, please click the link on the attachments section.