Housing Options Specialist: Preventing Homelessness

Carrington West; Braintree; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local authority in Essex is looking for a dedicated Housing Options Officer to join their customer-focused team. In this role, you will provide vital support to individuals and families facing housing challenges. Your responsibilities include delivering housing advice, completing Personalised Housing Plans, and negotiating with landlords. The position requires 2-3 days on-site per week, with full-time attendance during initial training. This opportunity offers a meaningful way to assist those in need within the community.

Qualifications

• Experience in housing advice or social care is desirable.
• Ability to assess individual housing needs and offer suitable solutions.
• Knowledge of the Housing Act and homelessness legislation.

Responsibilities

• Deliver comprehensive housing advice both in person and by telephone.
• Participate in the Housing Options duty rota.
• Negotiate with landlords or mortgage providers to prevent homelessness.

Skills

Communication skills

Negotiation skills

Customer service

Job description

A local authority in Essex is looking for a dedicated Housing Options Officer to join their customer-focused team. In this role, you will provide vital support to individuals and families facing housing challenges. Your responsibilities include delivering housing advice, completing Personalised Housing Plans, and negotiating with landlords. The position requires 2-3 days on-site per week, with full-time attendance during initial training. This opportunity offers a meaningful way to assist those in need within the community.