Housing Options Officer

Morgan Hunt UK Limited; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading public sector recruitment firm is seeking a Housing Options Officer in London. In this role, you will assess homelessness applications and deliver effective housing solutions while managing a varied caseload. Strong knowledge of housing legislation and excellent communication skills are essential. The successful candidate will contribute to performance and improve service outcomes, ensuring all decisions comply with legislation in a fast-paced environment.

Qualifications

• Experience in managing complex cases in a housing context.
• Strong knowledge of legislation related to housing.
• Excellent communication skills for effective client interaction.

Responsibilities

• Assess and determine homelessness applications.
• Deliver prevention and relief duties in housing options.
• Maintain accurate case records and contribute to performance reports.

Skills

Experience in homelessness, housing options, or housing advice

Strong knowledge of housing legislation and case law

Excellent written and verbal communication skills

Able to prioritise workloads

Experience managing complex and sensitive cases

Job description

I'm recruiting for a Housing Options Officer to join a housing service operating within the public sector and government. This role is based in London and plays a key part in delivering legally compliant homelessness prevention and housing solutions within the public sector and government. The successful Housing Options Officer will manage a varied caseload, carrying out homelessness assessments, prevention and relief work, and securing appropriate housing outcomes. You will ensure decisions are robust, customer-focused, and aligned with legislation, contributing to service performance across the public sector and government.

Key Duties:

• Assess and determine homelessness applications in line with legislation and statutory guidance
• Deliver prevention and relief duties across a range of housing options
• Make well-reasoned, defensible decisions and produce high-quality written outcomes
• Arrange and manage temporary accommodation placements where required
• Work collaboratively with internal teams and external partners to achieve sustainable solutions
• Maintain accurate case records and contribute to performance reporting and improvement activity

Candidate Profile:

• Experience in homelessness, housing options, or housing advice
• Strong knowledge of housing legislation and case law
• Experience managing complex and sensitive cases
• Excellent written and verbal communication skills
• Able to prioritise workloads and perform effectively in a fast-paced environment

For further information, feel free to get in touch!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.