Housing Options Admin — Homelessness Prevention

Nations Recruitment; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A local government agency in Greater London is looking for an Administrative Officer to support the Housing Options Unit. This role involves responding to queries about homelessness, assisting with administrative duties, and providing essential support across multiple teams. Strong communication and organizational skills are vital for handling daily calls from applicants in housing need. The position offers 36 hours per week with a pay rate of £17.61 per hour, requiring a minimum of 2 days in the office.

Qualifications

• Experience in administrative support within housing or public service.
• Strong communication skills for handling sensitive queries.
• Ability to manage high volumes of calls and correspondence.

Responsibilities

• Provide administrative support for the Housing Options Unit.
• Answer telephone queries and provide general advice.
• Make appointments for relevant teams in housing.

Skills

Administrative support

Telephone communication

Data management

Job description

A local government agency in Greater London is looking for an Administrative Officer to support the Housing Options Unit. This role involves responding to queries about homelessness, assisting with administrative duties, and providing essential support across multiple teams. Strong communication and organizational skills are vital for handling daily calls from applicants in housing need. The position offers 36 hours per week with a pay rate of £17.61 per hour, requiring a minimum of 2 days in the office.