Housing Officer

TipTopJob; South Yorkshire; Hybrid; GBP 24,000 - 31,000; Full time

Job summary

A community support organization is seeking a dedicated Housing Officer to manage a caseload of tenants and ensure compliance while providing necessary support. This hybrid role involves responding to housing-related queries, collaborating with colleagues, and facilitating tenant engagement initiatives. Ideal candidates will have experience in housing management, strong communication skills, and a commitment to excellent customer service. The position offers numerous benefits, including professional development opportunities and generous annual leave.

Benefits

Generous annual leave entitlement

Annual leave purchase scheme

Enhanced occupational sick pay

Enhanced employer contribution to workplace pension

Death in service benefit

Free Will writing

Eyecare vouchers

Blue light card discount

Free training courses

Flexible working policies

Wellbeing offers

Employee Assist Programme

Qualifications

• Experience in housing management or a related field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Commitment to delivering excellent customer service.

Responsibilities

• Manage a caseload of tenants, ensuring tenancy compliance and support.
• Respond to housing-related queries and concerns.
• Work collaboratively with colleagues and external partners to resolve issues.
• Support engagement initiatives and contribute to co-production of house rules where applicable.

Job description

Overview

Location: Barnsley / Hybrid Role

Salary: A GBP 24,500 – A GBP 30,790 (Pro Rata to 18.5 hours)

Vacancy Type: Fixed Term Contract, 12 month maternity cover

Hours: 18.5 hours per week

We are looking for a dedicated and proactive Housing Officer to join our team. In this role, youll manage a caseload of tenants, ensuring tenancy compliance while providing support and guidance. Youll be the first point of contact for housing-related queries and concerns, working closely with colleagues and external partners to resolve issues effectively. Alongside day-to-day management, youll also support tenant engagement initiatives and play a key role in the co-production of house rules where appropriate.

Responsibilities

• Manage a caseload of tenants, ensuring tenancy compliance and support.
• Respond to housing-related queries and concerns.
• Work collaboratively with colleagues and external partners to resolve issues.
• Support engagement initiatives and contribute to co-production of house rules where applicable.

Essential Requirements

• Experience in housing management or a related field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Commitment to delivering excellent customer service.

What Waythrough (Formerly Humankind) Offer You

• A rewarding role that allows you to make a tangible impact in your community.
• Opportunity for professional growth and development in the field of substance misuse and criminal justice.
• Collaborative and supportive work environment.
• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year's service).
• Annual leave purchase scheme.
• Enhanced occupational sick pay.
• Enhanced employer contribution to your workplace pension.
• Death in service benefit.
• Free Will writing.
• Eyecare vouchers.
• Blue light card discount.
• Fantastic learning and development opportunities, including free training courses.
• Work-life balance: flexible working and family-friendly policies.
• Happy, Healthy You — wellbeing offers for our workforce.
• Employee Assist Programme and Waythrough Support Networks.

How to Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please proceed through the following link to be redirected to their website to complete your application: peoplekind.my.salesforce:sites/recruit/fRecruit__ApplyJob?vacancyNoVN5491

Waythrough (Formerly Humankind) is an equal-opportunity employer.

Notes

If you feel that you would fit with our values and ethos, are passionate about supporting people, but maybe dont feel you have the experience required, talk to us about your transferable skills. For the right people, we can provide development to help you realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.