Housing Officer

Vivid Resourcing Ltd; Nottingham; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

A respected Housing Association in Nottingham is seeking an experienced Housing Officer for a temporary role with the strong potential to become permanent. You will deliver essential neighbourhood management services, manage tenancy-related issues, and liaise with residents to ensure successful tenancy sustainment. The ideal candidate has at least 12-18 months of relevant experience and is confident working independently. This role offers a hybrid working model, ensuring flexibility in how you work while supporting local communities.

Benefits

Genuine temp-to-perm opportunity

Flexible working model

Supportive work environment

Qualifications

• Minimum 12-18 months experience as a Housing Officer or Neighbourhood Officer.
• Strong knowledge of housing legislation and best practices.
• Confident in managing a varied caseload.

Responsibilities

• Deliver high-quality neighbourhood management services.
• Manage a patch of general needs properties.
• Support residents with tenancy sustainment.

Skills

Tenancy management

Communication skills

Problem-solving

Customer service

Job description

Housing Officer - Social Housing

Location: Nottingham
Contract: 3-6 Months Temporary (Strong Potential to Go Permanent)
Start Date: 5th January
Working Pattern: Hybrid (Home Working & Estate Visits)

We are working with a respected Housing Association in Nottingham who are looking to recruit an experienced Housing Officer. This is a great opportunity for someone with strong tenancy management experience who can hit the ground running and make a positive impact within local communities.

Role Overview

As a Housing Officer, you will deliver a high-quality neighbourhood management service across a defined patch. You will work directly with residents to support tenancy sustainment, manage tenancy-related issues, and help maintain safe, well-managed neighbourhoods.

Key Responsibilities

• Manage a patch of general needs properties
• Carry out tenancy sign-ups, home visits, and tenancy reviews
• Manage low to medium-level ASB cases, safeguarding concerns, and tenancy breaches
• Support residents with tenancy sustainment and early-intervention approaches
• Liaise with contractors, partner agencies, and internal teams
• Conduct estate inspections and ensure communal areas are well maintained
• Prepare reports, case notes, and attend meetings as required

About You

• Previous experience as a Housing Officer, Neighbourhood Officer, or similar (minimum 12-18 months)
• Strong knowledge of tenancy management, housing legislation, and sector best practice
• Confident working independently and managing a varied caseload
• Excellent communication, customer service, and problem-solving skills
• Experience working with vulnerable residents and external agencies
• Available to start on 5th January with no notice restrictions

Why Apply?

• Supportive and well-established Housing Association
• Genuine temp-to-perm opportunity
• Hybrid and flexible working model
• Rewarding, community-focused role

If this sounds like the right opportunity for you, please apply with your latest CV. You're also welcome to share this role with anyone who may be interested