Housing Officer

Perm Recruitment Ltd; London; On-site; GBP 25,000 - 28,000; Full time

Job summary

A recruitment agency is offering a Housing Officer position based in Chingford. The role involves answering calls from tenants and landlords, managing maintenance requests, and requires excellent communication skills. The ideal candidate will work Monday to Friday and be proficient in Microsoft IT packages. The salary range is £25,000 to £28,000 per annum based on experience.

Qualifications

• Excellent communication and organisational skills required.
• Knowledge of using Microsoft IT packages essential.

Responsibilities

• Answer calls from tenants, landlords, and local authorities.
• Raise jobs for maintenance repairs.
• Inform landlords of maintenance repairs.
• Instruct contractors for jobs.
• Respond to emails from tenants, landlords, and authorities.
• Log completed job sheets.
• Approve invoices for instructed works.

Skills

Communication skills

Organisational skills

Microsoft IT packages

Job description

Fantastic opportunity to grow a Housing Management company working as Housing officer role. This is a busy role with varied job responsibilities.

Monday to Friday fully office based in E4 Chingford

Salary range £25-28,000 per annum subject to experience

Housing officer based at the call centre at head office in Chingford.

Responsibilities

• Answering calls from tenants, landlords and local authorities
• Raising jobs for maintenance repairs
• Informing landlords of maintenance repairs
• Instructing contractors for jobs
• Answering general queries from the local authorities regarding tenants
• Responding to emails from tenants, landlords and local authorities
• Logging completed job sheets
• Approving invoices for instructed works
• General knowledge required for repairs

Requirements

• Must have excellent communication and organisational skills and knowledge of using Microsoft IT packages