Housing Officer

New Appointments Group; England; Remote; GBP 28,000 - 34,000; Full time

Job summary

A leading housing service provider seeks dedicated Housing Officers to deliver high-quality management and support to services across the UK. This remote role offers autonomy with responsibilities including property visits and liaising with local authorities. Ideal candidates will have relevant housing experience, strong communication skills, and a full UK driving licence. Benefits include extensive annual leave, life cover, and health discounts.

Benefits

33 days annual leave

Life cover

Health cashback membership

Company laptop and phone

Claimable mileage expenses

Employer pension contributions

Referral bonus scheme

Qualifications

• Previous experience in a Housing Officer or similar support-focused role is essential.
• A full UK Driving Licence is required.
• Willingness to travel within the South London area is necessary.

Responsibilities

• Deliver high-quality housing management and tenancy support.
• Conduct property visits to maintain housing standards.
• Resolve tenancy issues including complaints and breaches.

Skills

Strong communication skills

Problem-solving abilities

Organisational skills

Ability to work independently

Job description

Overview

Housing Officers - Remote Working - Must be able to commute to both South East of England and South West of England areas
£28-34,000pa + Excellent Benefits Package
Full-Time | Permanent

We are currently seeking dedicated and proactive Housing Officers to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally.

This exciting opportunity is based with easy access to both the South East of England and , and offers a fully remote working model. You will have the autonomy to plan your own schedule and manage your own day-to-day responsibilities, with regular community visits to support and manage service users.

Responsibilities

• Deliver high-quality housing management and tenancy support to a defined group of service users
• Conduct property visits and ensure housing standards are maintained
• Resolve tenancy issues, including complaints, breaches, or anti-social behaviour
• Liaise with local authorities, support agencies, and landlords
• Maintain accurate records and reporting in line with company procedures
• Work independently to manage your diary, appointments, and caseload effectively

What We're Looking For

• Previous experience in a Housing Officer or similar support-focused role is essential
• Strong communication, problem-solving, and organisational skills
• Ability to work remotely with minimal supervision
• A full UK Driving Licence is essential (DVLA checks will be conducted)
• You must be willing to travel within the South London area as part of your daily responsibilities
• The successful applicant will be subject to enhanced DBS checks

Benefits

• 33 days annual leave (including bank holidays)
• Life cover (2x basic salary)
• Westfield Health membership - cashback on health services and discounts for retailers and gyms
• Laptop, phone, and any other required equipment provided
• Mileage expenses - claimable from home
• 6-month probationary period
• Employer pension contributions (4% employer, 4% employee)
• Referral bonus scheme

If you're a committed housing professional looking for a rewarding and autonomous role with a growing and respected organisation, then get in touch today.

Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service.

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

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