Housing Officer

Choice Housing; Belfast; Hybrid; GBP 31,000 - 42,000; Full time

Job summary

A leading housing association in Belfast is recruiting for Housing Officers for fixed and peripatetic roles. The ideal candidate will have significant experience in housing management, specifically in areas like arrears and allocations. This position offers flexible working hours, competitive salary, and a comprehensive benefits package including a pension scheme and paid leave.

Benefits

22 days annual leave

Flexible working hours

Hybrid working

6% pension contribution

Paid maternity and paternity leave

Health cash plan

Qualifications

• 2 years' experience with a social landlord or local authority.
• 3 years' experience as a Housing Officer within the last 5 years.
• Knowledge of the Housing Selection Scheme.

Responsibilities

• Provide efficient Housing Management Service.
• Manage Arrears, Allocations, Voids, and Anti-Social Behaviour.

Skills

Housing management knowledge

Microsoft Office proficiency

Driver's license

Education

CIH Level 4 or Degree

Tools

Excel

Word

Job description

Overview

Choice Housing is one of Northern Ireland’s leading housing associations, we employ over 400 people and with a nearly 50-year legacy of enriching lives through the provision of safe, high quality, and affordable homes. We manage over 13,000 homes and support around 40,000 tenants, delivering a wide range of housing solutions including general needs, sheltered housing, support accommodation, and homes for families with complex needs.

Housing Officer(s)

Peripatetic Roles available

37 hours

Salary Scale: £31,708– £41,391pa

Job Reference: HO

Role and Responsibilities

Choice Housing is seeking to recruit Housing Officers for both fixed patches and Peripatetic roles to provide an efficient, responsive and excellent customer focused Housing Management Service to its customers. To be successful, you will need to have comprehensive knowledge and experience of delivering housing management services and have a proven track record of successfully managing Arrears, Allocations, Voids and Anti-Social Behaviour.

Essential criteria

• CIH Level 4 + 2 years’ relevant housing management or tenancy management experience (as set out in the job description) with a social landlord or local authority

OR

Degree in any discipline + 2 years’ relevant housing management or tenancy management experience (as set out in the job description) with a social landlord or local authority

OR

3 years’ experience as a Housing Officer (or equivalent) within the last 5 years

AND (applicable to all)

• Working knowledge of the rules of the Housing Selection Scheme; to include allocation of properties, assessment of transfer applications, assignments, mutual exchanges etc.
• Experience of Microsoft Office programmes including Excel and Word
• Must have UK full driving licence and have vehicle available for daily business use

Benefits

• Our employees have access to a range of benefits:- 22 days annual leave plus an additional 5 days after 5 years’ service, and 12 public holidays,
• Flexible working hours including up to 2 days flexi leave per month,
• Hybrid working,
• Essential car user allowance,
• 6% pension contribution,
• Paid maternity and paternity leave,
• Death in service benefit x3 annual salary,
• Bereavement leave,
• Learning and Development opportunities to include paid courses relevant to your role,
• Health cash plan to include a range of benefits including dental, optical and medical treatments, specialist consultations, diagnostic tests and scans, complementary & alternative therapies and yearly health screening.

Choice Housing is a Family Friendly & Equality and Diversity Award Winning organisation.

Further information including the job description, personal specification and further benefits can be found on the link by clicking Apply below.

Completed application forms should be returned by 5pm, Monday 29th August 2025.

Please note, the Association reserves the right to create a reserve list following the interview process.

NB: The panel may enhance the criteria in order to facilitate short-listing of the post.

“Choice Housing Ireland Limited is an Equal Opportunities Employer”