Housing Needs Improvement Manager

LONDON BOROUGH OF CAMDEN; City Of London; On-site; GBP 50,000 - 58,000; Full time

Job summary

A local government council in London is seeking a Housing Needs Review & Improvement Manager. This strategic role involves leading the housing review service, overseeing legal compliance, and enhancing service delivery. Candidates must have substantial housing or legal experience and strong leadership skills. This position offers competitive compensation and a commitment to diversity and inclusion.

Benefits

27 days annual leave

Flexible working

Incredible pension scheme

Qualifications

• Substantial experience in housing, homelessness, or legal services.
• Strong knowledge of Parts 6 and 7 of the Housing Act.
• Proven leadership experience managing staff and improving service standards.

Responsibilities

• Lead Camden's housing review service and oversee statutory reviews.
• Represent the Council in court and liaise with legal teams.
• Champion service improvement and shape policy based on feedback.

Skills

Housing law knowledge

Leadership experience

Data analysis

Collaboration

Legal representation

Job description

Job Description

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Housing Needs Review & Improvement Manager (Job number: 3609)

Salary: £50,537 - £57,583
Grade: Level 4 Zone 2
Location: 5 Pancras Square, N1C 4AG
Contract Type: Permanent
Hours: 36 per week, full time
Closing Date: Sunday 30th November 2025 at 23:55

Anonymised Application

in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

About Camden

Camden is building a borough where everyone can thrive. We're home to radical social change, progressive values, and big ambitions and housing is at the heart of our mission. We're working closely with our communities to ensure access to safe, secure, and sustainable homes for all. We're looking for a committed and experienced professional to lead our statutory housing review function and help drive improvement across our housing services.

The Role

As the Housing Needs Review & Improvement Manager you will lead Camden's housing review service, overseeing statutory reviews and legal challenges under Parts 6 and 7 of the Housing Act 1996. You will represent the Council in court, liaise with legal teams, and ensure decisions are legally robust and compliant.

This is a strategic leadership role. You will manage and develop a team of review officers, champion service improvement, and shape policy in response to legal precedent and resident feedback. You will work closely with legal services, housing teams, elected members, and the ombudsman. You'll also lead on data analysis, training, and quality assurance, using insights to strengthen delivery across the housing service.

About You

You bring substantial experience in housing, homelessness, or legal services, with strong knowledge of Parts 6 and 7 of the Housing Act and related case law. You understand administrative law, safeguarding, and housing allocations. You have proven leadership experience, including managing staff, guiding performance, and improving service standards.

You are confident representing the Council in legal proceedings, producing high quality written decisions, and training others on good practice. You are a collaborative, resident-focused professional with a passion for equity, inclusion, and better housing outcomes.

What We Offer

At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit 'www.camdenjobs.co.uk/staff-benefits' for more details.

Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neuro diverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at [e-mail] or post to 5 Pancras Square, London, N1C 4AG.