Housing Maintenance Administration Officer

Coyles; Milton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government service provider is seeking a motivated Housing Maintenance Administration Officer to join their team in Milton, UK. The role is essential for providing efficient support related to property repairs and housing services. Responsibilities include managing resident enquiries, scheduling maintenance works, and maintaining accurate records. Ideal candidates will have a strong administrative background, excellent communication skills, and confidence with IT systems. The position offers a dynamic, collaborative work environment.

Qualifications

• Strong administrative background, ideally within housing or a customer-focused environment.
• Excellent communication and organisational skills.
• Ability to manage competing priorities in a fast-paced setting.

Responsibilities

• Provide administrative support to the Housing Maintenance Team.
• Manage resident enquiries via phone, email, and internal systems.
• Support the scheduling and coordination of maintenance and repair works.
• Update records, logs, and databases accurately.

Skills

Strong administrative background

Excellent communication skills

Organisational skills

Ability to manage priorities

Confidence using IT systems

Customer-focused approach

Tools

CRM platforms

Job description

One of my local government clients is seeking a motivated and organised Housing Maintenance Administration Officer to join their Housing Maintenance Team. This role is vital in ensuring residents receive efficient, high-quality support with property repairs and housing services.

Key Responsibilities:

• Provide administrative support to the Housing Maintenance Team
• Manage resident enquiries via phone, email, and internal systems
• Support the scheduling and coordination of maintenance and repair works
• Update records, logs, and databases accurately
• Assist in ensuring repairs and service requests are delivered efficiently
• Work collaboratively with internal departments and external contractors

Requirements:

• Strong administrative background, ideally within housing, repairs, or a customer‑focused environment
• Excellent communication and organisational skills
• Ability to manage competing priorities in a fast‑paced setting
• Confidence using IT systems and CRM platforms
• Professional and customer‑focused approach

If interested in this role please send your CV to Lee‑Jaun at Coyle Personnel Ltd.