Housing First Officer

Centrepoint; Bournemouth; On-site; GBP 31,000; Full time

Job summary

A leading youth homelessness charity based in Bournemouth is seeking a Housing First Officer to support vulnerable young people in achieving their independence. You will work face-to-face with youth, conducting needs assessments, managing caseloads, and liaising with various agencies. This role requires a passion for working with youth, experience in supported housing, and the ability to work independently and as part of a team. Excellent training, benefits, and a competitive salary are offered.

Benefits

25 days annual leave

Healthcare cash plan

Private medical insurance

Income protection

5% employer pension contributions

Cycle 2 Work scheme

Interest-free travel loan

Qualifications

• Experience working in supported housing is preferred.
• Strong communication skills necessary.
• Ability to manage efficient caseload of young people.

Responsibilities

• Support young people in achieving their independence.
• Conduct assessments for young people's needs.
• Manage caseloads providing holistic support.

Skills

Passion for working with young people

Experience in supported housing settings

Communication skills

Ability to support varying support needs

Teamwork

Job description

Contract: Permanent, Full Time (37.5 hours per week)

Salary: £30,900 per annum

Closing Date: 3rd February 2026

Interviews will be held w/c 9th February 2026

About Us

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Housing First Officer to join our Bournemouth team based across Bournemouth, Christchurch and Poole.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

Service Information

The Bournemouth Service is a mixture of specifically sourced properties suitable for complex young people. We currently have a building containing 8 s/c flats with one of these being used as the office base for staff. The remaining properties for young people are dispersed throughout BCP, in areas such as Poole, Christchurch but mainly the Bournemouth area at present. We are a team of Housing First Officers as well as Night Supported Housing Assistants, providing 24-hour support to our young people.

We offer all young people within our service a high level of support, ranging from basic house and life skills, through to arranging courses and providing additional support to other areas of general life. Having a property is the first step to living independently but as a team, we support, provide and guide our young people to becoming members of the community.

A driver’s licence is desirable due to dispersed nature of services.

Please note - this is a predominantly lone working role.

Rota Information

Applicants for this role will be expected to work on a rota basis. For example, Week 1 would be 3 days on 4 days off. Week 2 would be 4 days on 3 days off. These shift patterns include late shifts (until 10:00pm) as well as alternate weekends.

In this role you will:

• Work face to face with young people and support them to achieve their goals and independence.
• Work independently and as part of a team to ensure the highest possible standards of accommodation.
• Undertake initial and ongoing needs/risk assessments for young people.
• Manage your own caseload of young people, providing holistic support in line with their needs and aspirations.
• Liaise with multiple agencies to ensure effective communication across the service and externally including social work teams, YOS, health, and other statutory services and voluntary agencies.
• Make internal and external referrals to a wide range of statutory and voluntary agencies for specialist support and Employment and Training opportunities.
• Support young people to manage their rent accounts through liaison with the DWP, Social Services and build their own personal budgeting skills.

This role is perfect for you if you:

• Are passionate about working with young people.
• Have experience working within supported housing settings.
• Are able to support YP with a range of high to low support needs.
• Can work independently, as part of a team, and alongside a range of external partners.
• Have strong communication skills.
• Are looking to bring your energy, skills, and enthusiasm to a new team of colleagues.
• Have an interest in working with USAC (Unaccompanied asylum-seeking children).

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days.
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance.
• Income protection.
• Employer pension contributions of 5%.
• Clear career progressions, linked to portfolio work, that enables movement up the pay scale.
• Access to Cycle 2 Work loan scheme.
• An interest-free travel loan.

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Housing First Officer click ‘Apply’ now!