Housing Concierge

Home Group; Redcar; On-site; GBP 40,000 - 60,000; Part time

Job summary

A housing support organization in Redcar is seeking a dedicated Housing Concierge to ensure the safety and support of vulnerable residents during night shifts. Responsibilities include managing building health and safety, offering first-line support to residents, and addressing any issues that arise. Ideal candidates will be calm under pressure, possess great communication skills, and have a genuine interest in supporting the community. This part-time role offers salaries starting at £24,638 per annum with generous benefits including health plans and ample leave.

Benefits

34 days leave (including bank holidays)

Health cash plan

Over 800 high street discounts

Qualifications

• Experience supporting vulnerable individuals, ideally in public service or similar.
• Must pass an Enhanced DBS check.

Responsibilities

• Manage health and safety of the building.
• Provide first line support for customers.
• Investigate suspicious activity.

Skills

Calm under pressure

Great communication skills

Sociable and interested in people

Team player

Technology use for monitoring

Job description

Job Description - Housing Concierge (251890)

Job Description

Description

Salary £24,638 per annum [pro rota] plus great benefits including Health Cash Plan

Permanent, part-time (35 hpw)

Redcar

We can’t offer a CoS for this role

Home, a place where you belong

Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job! If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you!

We’re looking for new Supported Housing Concierges to join our growing teams. Here at Home Group we look after our vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

What you’ll do

You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.

The first line of support for our customers when our wider team or their own support network isn’t around to help!

There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.

Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.

Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!

You have

Calm under pressure with great communication skills

You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service , or the military). You know what’s required to look after the public and our customers too.

You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.

You recognise when things are about to go wrong and are confident intervening in a sensitive way.

A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team.

You’ll work on a rota basis between the hours of18:45 – 04:45 and also take your turn working weekends and bank holidays.We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!

Although you’ll lone work, we do get together regularly in the daytime for training and team meetings.

Able to use technology to monitor CCTV, update records

You’ll need an Enhanced DBS check done and we pay for that

What’s in it for you?

34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!

Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.

Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.

We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!

Colleagues really matter to us, that’s why we’re the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

For reasonable adjustments email [e-mail]