Housing Concierge

Home Group; Cockermouth, Workington; Hybrid; GBP 25,000; Full time

Job summary

A leading housing organization in the UK seeks a dedicated Housing Concierge for a night shift role. You will ensure the safety of vulnerable clients and maintain security at various sites in Workington and Cockermouth. Responsibilities include managing health and safety, supporting customers, and interacting with a wide team. This full-time temporary position offers £12.60 per hour with generous leave and health benefits. Ideal candidates will possess strong communication skills and a passion for helping others.

Benefits

34 days leave including bank holidays

Health cash plan covering costs

Over 800 high street discounts

Career progression opportunities

Flexible working

Qualifications

• Prior experience in public service required.
• Willingness to travel between Workington and Cockermouth expected.
• Enhanced DBS check will be paid for.

Responsibilities

• Be the first line of support for customers.
• Manage the health and safety of the building.
• Investigate suspicious activity or raise alarms as needed.

Skills

Great communication skills

Calm under pressure

Passion for supporting vulnerable people

Team player

Job description

Job Description - Housing Concierge (251791)

Earn £12.60 per hour (£24,638 per annum), and great benefits including Health Cash Plan.

Temporary (6 months contract) Full time (37.5 hpw), Workington. We can’t offer a CoS for this role.

Home, a place where you belong

Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night worker who won’t fall asleep on the job! If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you!

We’re looking for new Supported Housing Security/Concierges to join our growing teams. Here at Home Group, we look after our vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

What you’ll do

• The first line of support for our customers when the wider team or their own support network isn’t around.
• Manage the health and safety of the building: patrolling to check fire doors, ensuring things are locked and secure.
• Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
• Help keep premises clean and tidy, if time allows.
• Travel between our sites across Workington and Cockermouth.
• Work a 4 on 4 off (rolling) rota between the hours of 8pm to 8am.
• Although you’ll lone work, we do get together regularly [in the daytime] for training and team meetings.

What’s in it for you?

• 34 days leave (includes bank holidays and a “me day”, increasing to 39, and time off for volunteering).
• Health cash plan covering £1140 per annum; we’ll cover costs (and children if you have them) towards dental, optical, prescriptions, alternative therapies and more.
• Over 800 high street discounts on groceries, holidays and days out. Save money on a new phone, bike or car.
• Opportunities to grow with us (career progression). We’re the 10th Best place in the UK for wellbeing.
• Flexible working, wellbeing support, a supportive team environment.

You bring

• Great communication skills and calm under pressure.
• Passion for supporting vulnerable people and prior experience in public service.
• Sociable, interested in people’s stories, keen eye for detail, able to spot changes in behaviour.
• Ability to recognise potential issues and intervene sensitively.
• Vehicle insured for business purposes; mileage paid.
• Team player with confidence to work alone, backed up by wide team and out-of-hours support.
• Willingness to travel between Workington and Cockermouth.
• Availability for 4 on 4 off (rolling) rota between 8pm–8am.
• Capability to use technology to monitor CCTV, update records and support customers.
• Enhanced DBS check (paid by us).