Housing Apprentice - Pathway to employment

Dorset Council UK; Dorchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local government authority in Dorchester is seeking an Administrative Support Officer to join the Housing Supply & Placements team. This role involves managing inboxes, data cleansing, and supporting recruitment processes. Candidates should possess strong organisational and data management skills to effectively coordinate administrative tasks, ensuring system accuracy and timely responses. This position offers valuable experience in public sector housing services and opportunities for professional development.

Benefits

Professional development and mentoring

Collaborative and supportive environment

Qualifications

• Ability to manage inboxes and respond to enquiries.
• Experience in data cleansing and managing filing systems.
• Motivated to support recruitment and administrative processes.

Responsibilities

• Manage inboxes, FOI requests, and complaints.
• Lead on data cleansing and filing system updates.
• Support recruitment processes and meeting coordination.
• Extract and report performance data for internal and government use.
• Maintain the Housing Solutions intranet and website.
• Provide admin support to managers and maintain the Information Asset Register.
• Monitor inboxes and respond to client enquiries.
• Update housing systems with property and client data.
• Assist with rent account monitoring and recovery actions.
• Help coordinate placements and voids.

Skills

Strong organisational skills

Data management skills

Job description

Are you ready to make a real difference in your community while building a rewarding administration career in housing services? We’re offering a fantastic opportunity to join our dedicated Housing Supply & Placements team—whether you're just starting out or looking to grow your skills in administration and service delivery.

Ideal for someone with strong organisational and data skills. This role supports the team by ensuring system accuracy, managing performance data, and coordinating key administrative processes. You’ll be at the heart of our operations, helping the team run smoothly and efficiently.

Administrative Support Officer

Key Responsibilities

• Manage inboxes, FOI requests, and complaints
• Lead on data cleansing and filing system updates
• Support recruitment processes and meeting coordination
• Extract and report performance data for internal and government use
• Maintain the Housing Solutions intranet and website
• Provide admin support to managers and maintain the Information Asset Register
• Monitor inboxes and respond to client enquiries
• Update housing systems with property and client data
• Assist with rent account monitoring and recovery actions
• Help coordinate placements and voids

Why Join Us?

• Be part of a purpose-driven team improving housing outcomes
• Gain valuable experience in public sector housing services
• Enjoy professional development and mentoring
• Work in a collaborative and supportive environment
• Make a real impact in your local community

If you're organised, motivated, and ready to grow in a role that matters— we’d love to hear from you.

Apply now and start your journey in administration in the housing services team.