Housing and Property Support Officer

North Kesteven District Council; Quarrington; On-site; GBP 28,000 - 31,000; Full time

Job summary

A local government authority in England seeks a Housing and Property Support Officer to provide administrative support to ensure the safety and compliance of over 4,000 homes. Ideal candidates will have experience in office environments, excellent organisational skills, and proficiency in Microsoft Office. This full-time permanent role offers a salary between £28,598 and £30,024 per annum.

Qualifications

• Experience in a busy office environment.
• Ability to manage a complex workload effectively.
• Strong numerical and written communication skills.

Responsibilities

• Assist with the Council’s Right to Buy Scheme.
• Processing payments and managing orders.
• Data input and maintaining high accuracy.

Skills

Administration experience

Organisational skills

Customer service skills

ICT skills (Word, Excel, Outlook, Teams)

Job description

Housing and Property Support Officer

Permanent – Full-Time (37 Hours)

Grade 3 (B1) Salary £28,598 - £30,024 per annum

North Kesteven District Council is seeking an experienced administrator to join its Housing and Property Business Support team; This post provides a central hub of generic support to the teams responsible for ensuring the Council’s portfolio of over 4,000 homes are safe, of high quality and compliant with regulations.

Responsibilities

• Assist with the Council’s Right to Buy Scheme.
• Processing financial payments and raising purchase orders; ordering supplies and challenging invoices when incorrect.
• Allocation of council garages, parking permits, booking communal rooms.
• Interrogation and inputting of data into several software systems including asbestos; high level of accuracy and meticulous attention to detail is critical.
• Scanning and uploading documents. Writing and updating procedures.

Qualifications and Requirements

• Administration experience in a busy office environment is essential.
• High level of organisational skills to manage a complex and varied workload with the ability to deal swiftly and efficiently with enquiries received from internal and external customers.
• Multi-tasking to balance a myriad of jobs within deadlines.
• Ability to work independently, using initiative, along with working as part of a team and across different departments of the Council.
• Good numerical and written communication skills are vital.
• ICT skills in Microsoft Word, Excel, Outlook, Teams are essential.
• Customer service skills required to interact positively with colleagues and external customers.

Key Attributes

• Highly organised and conscientious with excellent time management.
• Communicate effectively with a range of audiences.
• Administrative competence.

The successful candidate will be able to evidence their experience of working in a busy office environment and ensure confidentiality while demonstrating a conscientious and approachable can-do attitude. You will be required to apply a high-level of support to the Housing and Property teams and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting within the area.

If you feel you have what it takes to be a Housing and Property Support Officer, this could be the role for you.

To complete an application form and further details, please visit our website www.n-kesteven.gov.uk

The closing date for all applications is 28 September 2025

The interview date will be 13 October 2025