Housekeeping Team Member

Rbh Hospitality Management; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality service provider in Leeds is looking for a dedicated individual to maintain the cleanliness of guest rooms and public areas. The role demands a positive attitude and strong communication skills to ensure guest satisfaction. Responsibilities include cleaning, replenishing amenities, and supporting special requests. Competitive benefits package includes discounted stays, enhanced leave, and flexible working. Join a company rated as one of the Top 30 Best Places to Work in Hospitality.

Benefits

Discounted hotel room rates

Additional holiday for your birthday

Enhanced maternity, adoption, and parental leave

Course sponsorship

30% F&B discount

Refer a Friend scheme

Flexible working arrangements

Life insurance

Employee Assistance Programme

Free meals on duty

Qualifications

• A positive, can-do attitude, with a passion for creating a welcoming environment.
• Strong communication skills to coordinate with other team members and respond to guest needs.
• The ability to work efficiently, staying organised and focused during busy shifts.
• A team player who's flexible and willing to help wherever needed to keep things running smoothly.

Responsibilities

• Keep guest rooms and public areas spotless and welcoming.
• Clean, dust, vacuum, and polish with an eye for detail.
• Change linens, make beds, and refresh towels.
• Replenish in-room amenities, ensuring guests have everything they need.
• Report any maintenance issues promptly.
• Support with special requests for guests.
• Work closely with other departments to deliver a seamless guest experience.

Skills

Positive attitude

Strong communication skills

Efficient work ethic

Team player

Job description

Overview

Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to. Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting. Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need. Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.

Responsibilities

• Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
• Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
• Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
• Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
• Report any maintenance issues or missing items promptly to keep rooms in top shape.
• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.

Qualifications

• A positive, can-do attitude, with a passion for creating a welcoming environment.
• Strong communication skills to coordinate with other team members and respond to guest needs.
• The ability to work efficiently, staying organised and focused during busy shifts.
• A team player who's flexible and willing to help wherever needed to keep things running smoothly.

About RBH and Benefits

• At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
• You will have access to a benefits package we believe truly works for our people
• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year
• And much much more!