Housekeeping Coordinator

Four Seasons Hotel; London; On-site; GBP 29,000 - 40,000; Full time

Job summary

A prestigious hotel in London is seeking a Housekeeping Coordinator to facilitate departmental transitions and support high standards of cleanliness. Candidates should possess 1-2 years of relevant experience, excellent communication skills, and legal right to work in the UK. This role offers a salary package of £40,000 with numerous employee benefits, including complimentary hotel nights and career development opportunities.

Benefits

£40,000 package including salary and service charge

Excellent Training and Career Development opportunities

Up to 20 complimentary nights at any Four Seasons Hotels

Free meals on duty

Holiday entitlement increases with years of service

Free Life Insurance while on duty

Season Ticket Loan & cycle to work scheme

Annual Themed Employee Party and social events

Access to Wagestream – a salary advance benefit

Qualifications

• 1–2 years of experience in a similar role.
• Legal right to work in the UK.
• Immaculate personal presentation.

Responsibilities

• Answer the Housekeeping Office telephone and handle requests.
• Monitor and assign tasks using internal request systems.
• Coordinate room status updates with Reception.

Skills

Excellent communication skills in English

Ability to multitask

Strong computer skills

Passion for customer service

Tools

Opera

HotSOS

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Four Seasons Hotel London at Park Laneis looking to recruit a Housekeeping Coordinator to join the team.

The Role of Housekeeping Coordinator:

As a Housekeeping Coordinator you will be responsible for facilitating a smooth transition for departmental requests. You will work closely with Reception and Floor Housekeepers for Room status updates and completes administrative duties as directed.

What you'll do:

• Answer the Housekeeping Office telephone and handle guest and team member requests professionally

• Take and relay messages accurately and promptly

• Monitor and assign tasks using internal request systems (e.g., HotSOS)

• Coordinate room status updates with Reception and Floor Housekeepers

• Perform administrative duties as directed by the Housekeeping leadership team

• Support the team in maintaining high standards of cleanliness and guest satisfaction

What you bring:

• 1–2 years of experience in a similar role

• Excellent communication skills in English, both written and spoken

• Ability to multitask and manage multiple priorities effectively

• Strong computer skills; experience with Opera and HotSOS is a plus

• Legal right to work in the UK

• Immaculate personal presentation

• A passion for customer service and a proactive approach to anticipating guest needs

• All candidates must possess the Right to Work in the UK

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

• £40,000 package made up of salary (£29,000) and hotel service charge (Estimated £11,000) .

• Excellent Training and Career Development opportunities

• Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service .

• Free meals at Zest while on duty including fruits, coffee/ tea and ice cream available throughout the day

• Holiday entitlement increases with years of service up to 33 days off

• Free Life Insurance while on duty .

• Opportunities to build a successful career with global potential

• Season Ticket Loan & cycle to work scheme

• Free Uniform dry cleaning available

• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year .

• Access to Wagestream – a salary advance benefit

• Employee Recognition Programmes

• & many, many more surprises to discover !

We look forward to receiving your application!