Housekeeping Assistant (Evenings)

The Municipal M Gallery; Liverpool; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

A luxury hotel in Liverpool is seeking Evening Shift Housekeeping Assistants to provide a turn down service and maintain high standards of cleanliness. This role requires flexibility in working hours, particularly during evenings. The ideal candidates will possess excellent communication skills, a positive attitude, and a passion for delivering exceptional guest experiences. Join a dedicated team focused on creating memorable moments for guests in a stunning hotel environment.

Benefits

Friends and family rates

Discounts on meals

Social events

Extra holiday for birthdays

Pension scheme

Qualifications

• Must have a positive can-do attitude and a passion for providing 5-star hospitality.
• Ability to establish strong relationships across departments.
• Excellent team player with strong communication skills.
• Pride in maintaining high standards of cleanliness.

Responsibilities

• Provide a turn down service, cleaning rooms and bathrooms for evening preparations.
• Complete various housekeeping duties based on business needs.
• Maintain a luxurious atmosphere for guests.

Skills

Teamwork

Communication skills

Time management

Positive attitude

Job description

We are looking for new Evening Shift Housekeeping Assistants in order to offer a turn down service to our guests. This involves cleaning and tidying rooms and bathrooms in preparation for the evening wind down. This role is flexible shifts and as a hotel we operate over 7 days therefore flexibility with your days of work (inclusive of weekends) is a must. In addition to the turn down service our Housekeeping Assistants complete a variety of duties based on business requirements, from linen porterage, cleaning of public areas, in house laundry, logistic / storage and top up of supplies and cleaning and servicing guest bedrooms. When you enter our hotel you will be "wowed" and we aspire for our guests to be bowled over too by the memorable visual impact of our rooms and public areas. Our Housekeeping Heartist® team works in harmony with all departments to delivery 5

Key Responsibilities and Qualifications

• hospitality in our rooms and/or public areas. The ultimate goal is to maintain our 5 atmosphere with care and precision for the finer details and have a strong awareness of time management. Our Heartists® work with precision and care to enhance the guest experience. Offering personalised touches, exuding a passion for the finer details and in providing a luxury inner sanctuary for our guests.

  A positive can do attitude and the passion to provide 5 Hospitality.

• To have excellent teamwork and communication skills, establishing strong relationships across all departments.
• The provision of care and a passion for delivering a positive guest experience and promoting 5 standards.
• To excel in time management and pride in standards of work.

• To be available to work evenings 6pm - 9pm

  We opened the first 5 Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists® aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal's story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state-of-the‑art spa sanctuary experience, will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.

  MGallery - Boutique hotels with one-of-a-kind designs (accor.com)

  When you become one of our Heartists®, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists® program is the benefits programme dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day's holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What's not to love?