Housekeeping Assistant

RBH; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join The Municipal Hotel & Spa MGallery in Liverpool as a Housekeeping Assistant. Create memorable experiences through meticulous attention to detail and luxury service. Benefit from a supportive team culture and extensive employee perks from RBH and Accor, including excellent rates, discounts, and professional development opportunities.

Benefits

Friends and family rates

Free meals on duty

Pension scheme

Discounted local parking

Social events

Gratuities

Qualifications

• A positive can-do attitude and passion for hotel standards.
• Excellent presentation skills and attention to detail.

Responsibilities

• Maintain the 5* atmosphere and cleanliness of rooms and public areas.
• Provide exceptional service with care and warmth.
• Ensure service standards and times are maintained.

Skills

Attention to detail

Presentation skills

Positive attitude

Job description

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The Municipal Liverpool , Municipal Building, Dale St, Liverpool, Lancashire, L2 2DH

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JOIN OUR FAMILY

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

THE EXCITING OPPORTUNITY

We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state-of-the-art spa sanctuary experience, will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.

A DAY IN THE LIFE OF A HOUSEKEEPING ASSISTANT AT THE MUNICIPAL HOTEL & SPA MGALLERY

What you'll be doing...

When you enter our hotel you will be “wowed” and we aspire for our guests to be bowled over too by this memorable visual impact of our rooms and public areas. Our Housekeeping Heartists, maintain our 5* atmosphere and bedrooms with care and precision for the finer details. They take pride in adding personalised touches and providing a luxury inner sanctuary for our guests.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

• A positive can do attitude and the passion to stand out and be proud of our hotel team standards.
• The skill to welcome our guests through finer details and also in person! Providing care and warmth in every guest connection.
• Excellent presentation skills and attention to detail.

Other duties include;

• Ensure service standards and service times are maintained by offering a prompt and efficient service. Create a timeless memory with your exceptional presentation skills and finishing touches.
• To be fully aware of arrivals, departures and special requests.
• To work positively and collaboratively with all departments and Heartists.

WHAT WE OFFER

When you become one of our Heartists, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists program is the benefits programme dedicated to Accor Heartists. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What’s not to love?

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... To learn more about our full benefits package, to watch our RBH employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [emailprotected] .

Apply now. Let your passion shine. #MGallery #MGalleryMoments #LifeatRBH

The Municipal Liverpool Municipal Building, Dale St, Liverpool, Lancashire, L2 2DH

• Job Ref RBH14349
• Branch The Municipal Liverpool
• Location Liverpool
• Salary/Benefits £12 Per Hour Plus Gratuities and Excellent Benefits
• Contract type Permanent
• Hours Full Time
• Shift pattern Varied shifts according to needs of the business
• Date posted 21/06/2024
• Closing date 23/08/2024