Hotel Services Assistant (Domestic)

NHS; Haverfordwest; On-site; GBP 24,000 - 29,000; Part time

Job summary

A prominent healthcare organization in Haverfordwest is looking for a Hotel Services Assistant to ensure high standards of cleanliness and provide food services to patients. Candidates should demonstrate teamwork and may enhance patient experiences by communicating in Welsh. The role requires working evening shifts and responding to cleaning requests as needed.

Qualifications

• Experience in cleaning and housekeeping services is useful.
• Ability to communicate in Welsh is desirable.

Responsibilities

• Achieving and maintaining high standards of cleanliness throughout all areas.
• Preparing and serving patient food and beverages.
• Responding to requests for unscheduled cleaning.

Skills

Ability to understand and follow routine instructions

Ability to work under pressure

Job description

Do you enjoy meeting people and the satisfaction of doing a good job that really makes a difference? If the answer is yes, please do contact us, as we can offer excellent working conditions as a Hotel Services Assistant working in Withybush General Hospital.

We are currently seeking to recruit confident and committed individuals to join our team and be responsible for a high standard of cleaning and housekeeping services. We have 15 hour Monday to Friday posts available and 16 hour posts on a rota to include weekends and Bank Holidays.

The successful candidates will play an active role within the support team; the main duties of the posts will include general cleaning of ward/departmental areas of the hospital.

In your supporting statement, please include a sentence to show any previous experiences (paid or unpaid) that reflect team work and/or relevant skills to this role.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Hotel Services Assistants are responsible for achieving and maintaining high standards of cleanliness throughout all clinical and non clinical environments, along with providing a food and beverage service to inpatients.

The main duties on a day to day basis , include general cleaning of the ward and departments, preparing and serving patient food and beverages 3 times a day, responding to requests for unscheduled cleaning, and working as a team alongside clinical staff to ensure our patients receive the best care possible.

Please note this position is for evening shifts.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwesto
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshireo
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 18.12.25

Person Specification

Experience

• Ability to understand and follow routine instructions
• Ability to work under pressure and respond to changing demands at short notice

Language Skills

• Welsh Speaker (level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,833 a yearper annum (pro rata if part time)