Hotel Reservations Specialist — Growth & Perks

Aimbridge Hospitality; Lancashire; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading hotel management company seeks a Hotel Reservations Assistant to oversee the booking process, ensuring a seamless experience for guests. The role involves managing reservation systems, communicating effectively with team members, and maintaining accurate records. Applicants should possess strong communication skills, analytical abilities, and attention to detail, with prior experience in a hotel reservations team being advantageous. This position offers competitive industry-leading benefits and opportunities for growth.

Benefits

Industry leading training and development opportunities

Hotel discounts portfolio wide

Access to Stream for pay and savings

24/7 access to employee assistance programme

Access to hotel gym facilities

Free staff parking

Qualifications

• Experience in a Medium to Large Hotel as part of the Reservations Team.
• Ability to interact with stakeholders, team members, and customers effectively.

Responsibilities

• Oversee the reservations process from start to finish for guests.
• Ensure that all reservations are accurate and up to date.
• Manage reservation systems and communicate with guests.

Skills

Excellent communication skills

Analytical and problem-solving skills

Attention to detail

Job description

A leading hotel management company seeks a Hotel Reservations Assistant to oversee the booking process, ensuring a seamless experience for guests. The role involves managing reservation systems, communicating effectively with team members, and maintaining accurate records. Applicants should possess strong communication skills, analytical abilities, and attention to detail, with prior experience in a hotel reservations team being advantageous. This position offers competitive industry-leading benefits and opportunities for growth.