Hotel Receptionist: Create Memorable Stays & Upsell

Focus Hotels Management Limited; Derry/Londonderry; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent hotel group in the UK is seeking a dedicated hotel receptionist. You will ensure a smooth check-in/out process while providing exceptional guest services. The ideal candidate will possess strong guest relation experience and computer skills, and must have a passion for hospitality. This role offers opportunities for personal development within the hotel group, along with attractive staff discounts and a pleasant working environment.

Benefits

Employee recognition programs

Staff training and development

Discounts on hotel stays

Free staff meals

Qualifications

• Previous hotel systems exposure, training will be provided.
• Experience in a target and standards driven environment.
• Ambitious and hard-working personality.

Responsibilities

• Efficient check-in/out to all guests.
• Handling guest requests in a professional manner.
• Promote up-selling within the department.

Skills

Guest relation experience

Strong computer skills

Organisational skills

Ability to work in a team

Sales techniques

Job description

A prominent hotel group in the UK is seeking a dedicated hotel receptionist. You will ensure a smooth check-in/out process while providing exceptional guest services. The ideal candidate will possess strong guest relation experience and computer skills, and must have a passion for hospitality. This role offers opportunities for personal development within the hotel group, along with attractive staff discounts and a pleasant working environment.