Hotel - Duty Manager

Premier Inn; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in the UK seeks a Duty Manager for its Bournemouth Westbourne location. The successful candidate will leverage their leadership experience to oversee hotel operations, ensure health & safety compliance, and deliver exceptional customer service. This permanent position offers a competitive pay rate of up to £13.36 per hour for 20 hours a week, along with extensive training and benefits.

Benefits

Training and support

Discounts on Premier Inn rooms and meals

Company pension and savings schemes

Various shopping and utility discounts

Qualifications

• Experience in retail or similar roles is essential.
• Ability to inspire and lead a team.
• Strong commitment to delivering outstanding customer service.

Responsibilities

• Manage the day-to-day operations of the hotel.
• Ensure compliance with health & safety standards.
• Create an exceptional guest experience.

Skills

Leadership experience

Customer experience management

Communication skills

Organisational skills

Job description

Overview

Duty Manager - Premier Inn Bournemouth Westbourne. Note: language converted to required tags; original content retained.

Come and be a Duty Manager at Premier Inn Bournemouth Westbourne.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other roles where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour (day shift)

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 20 hours a week

LOCATION: 8 Poole Road, Bournemouth, Dorset, BH2 5QU

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, youll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Premier Inn Bournemouth Westbourne as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.