Hostel Manager — Live-In Highland Retreat

Hostelling Scotland; Wigan; On-site; GBP 60,000 - 80,000; Full time

Job summary

A nonprofit charity organization is seeking a Hostel Manager to oversee the day-to-day operations of the Glen Affric Youth Hostel. The successful candidate will ensure high service standards, manage a small team, and implement health and safety protocols. This position involves live accommodation in a remote location, making adaptability essential. The ideal applicant will have strong customer service experience, excellent communication skills, and a good understanding of financial management. Explore the stunning Scottish outdoors while working in an engaging environment.

Benefits

Employee Assistance Programme

Pension and holidays

Uniform provided

Qualifications

• Experience in a customer-facing role with team management in hospitality.
• Confident communication skills with people at all levels.
• Understanding of health and safety practices in a work environment.
• Experience in business acumen and budget management.

Responsibilities

• Oversee day-to-day business hostel management.
• Ensure high service standards and guest satisfaction.
• Implement health and safety protocols.
• Manage strategic and operational plans.

Skills

Customer service

Team management

Communication

Health and safety knowledge

Financial management

Job description

A nonprofit charity organization is seeking a Hostel Manager to oversee the day-to-day operations of the Glen Affric Youth Hostel. The successful candidate will ensure high service standards, manage a small team, and implement health and safety protocols. This position involves live accommodation in a remote location, making adaptability essential. The ideal applicant will have strong customer service experience, excellent communication skills, and a good understanding of financial management. Explore the stunning Scottish outdoors while working in an engaging environment.