Host

CARE CONCERN GROUP LIMITED; Aberdeen City; On-site; GBP 10,000 - 40,000; Full time

Job summary

A family-owned care group in Aberdeen is seeking a Host for their Woodlands Care Home. This full-time role involves managing dining areas, ensuring excellent service, and maintaining cleanliness and food safety. Ideal candidates will have strong organizational and communication skills with previous customer service experience. This position offers competitive benefits and an opportunity to make a positive impact on residents' dining experiences.

Benefits

Pension

Onsite Parking

Paid PVG

Uniform Provided

5.6 Weeks Annual Leave

Qualifications

• Strong organizational skills to manage the dining area effectively.
• Excellent communication skills to interact with residents and staff.
• Keen attention to detail for food safety and cleanliness.

Responsibilities

• Oversee the operation of the dining areas ensuring top-notch service.
• Keep food items stored and labelled correctly.
• Assist in setting up the dining room for meals.

Skills

Organizational Skills

Communication Skills

Attention to Detail

Team Player

Job description

Host

Catering and Hospitality - Woodlands Care Home

Contract: Full Time Salary: £12.21 Per Hour Shift Type: Days Contracted hours: 33.25

Our care home, nestled in the tranquil Craigiebuckler area of Aberdeen, offers distinguished care services tailored to a variety of needs, including Residential, Nursing, Dementia, Respite, and Palliative care. With a capacity for 81 residents, we provide a serene and supportive environment where personalized care meets exceptional living.

We’re seeking a dedicated Host to oversee the smooth operation of our dining areas, ensuring our residents and visitors enjoy top-notch service in a clean and safe setting.

Why This Role Matters

As Host, you’ll be the heart of our dining areas, where your attention to detail and warm demeanour will ensure that every meal and visit is enjoyable. Your role is crucial in maintaining a welcoming atmosphere and delivering excellent service, enhancing the overall experience for everyone who visits our café.

What You’ll Do

• Café Management: Oversee the function and proper use of the dining areas, including any garden spaces, ensuring everything runs smoothly and efficiently.
• Food Storage: Keep fridges clean, ensuring food items are correctly stored, labelled, and rotated according to our guidelines. Maintain clean food storage cupboards and manage stock rotation in the café area.
• Dining Setup: Assist in setting up the dining room for lunch and dinner, including dressing tables to create an inviting dining environment.
• Menu Management: Update menu displays daily, keeping offerings fresh and appealing.
• Meal Provision: Provide meals and drinks to residents who visit, and assist with their meals if needed, coordinating with care staff.
• Refreshments Service: Offer refreshments such as tea and coffee to residents, relatives, and other visitors outside of regular mealtimes.
• Communication: Maintain clear communication with the Head Chef regarding supplies and any special requirements.
• Feedback: Collect information from residents about their dining experience to ensure continuous improvement.
• Compliance: Ensure that all tasks align with company policies, HACCP regulations, COSHH regulations, and infection control practices.
• Training & Supervision: Undertake induction and supervision of new staff and attend mandatory training sessions as required.

Skills, Knowledge & Qualifications

• Organizational Skills: Strong organizational skills to manage the dining area and keep everything running smoothly.
• Communication Skills: Excellent communication skills to interact effectively with residents, visitors, and staff.
• Attention to Detail: Keen attention to detail for maintaining cleanliness, food safety, and accurate record-keeping.
• Team Player: Ability to work collaboratively with care staff and other team members.

Desired Experience

• Customer Service Experience: Previous experience in a customer-facing role, ideally in a café or similar setting.
• Food Handling Knowledge: Familiarity with food storage and safety practices.
• Care Environment Experience: Experience working in a care environment is advantageous but not essential.

Our care home is part of Care Concern Group; a market leading, family-owned care group operating close to 80 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.

You’re enthusiastic about creating a positive dining experience and ensuring every detail is attended to, we’d love to have you join our team. Bring your skills and passion into our care home, where your role will make a significant difference in the daily lives of our residents and visitors.

Contract Details

• Pension
• Onsite Parking
• Paid PVG
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)