Hospitality, Supermarket Assistant

Waitrose & Partners; Sudbury; On-site; GBP 18,000 - 22,000; Part time

Job summary

A leading UK retail partner in Sudbury is seeking enthusiastic individuals to serve at their food counters. As a Partner, you'll enhance customer experiences by demonstrating your passion for food and maintaining high standards. Responsibilities include ensuring hygiene, managing stock levels, and supporting your team. Ideal candidates will have strong communication skills and a desire to learn about food trends. Join a progressive and supportive environment focused on partnership and customer satisfaction.

Benefits

Flexible working hours

Opportunity to work in a team-oriented environment

Employee ownership benefits

Qualifications

• Ability to work effectively as part of a team and with customers.

Responsibilities

• Ensure high presentation and hygiene standards at the food counter.
• Monitor stock levels to ensure availability for customers.
• Follow health & safety protocols to reduce food wastage.
• Maintain knowledge of new products and food values.
• Support general shopkeeping tasks when needed.

Skills

Communication skills

Job description

As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively bring our ethos – passionate Partners serving food lovers – to life. You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.

Key Responsibilities

• Take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
• Stay on top of stock levels, ensuring the products our customers love are there when needed.
• Take great care while working with open food and ensure all due diligence and health & safety protocols are followed, helping to reduce food wastage.
• Maintain your knowledge of new products and have a good understanding of Waitrose's food values (e.g. animal welfare).
• Support the wider shop team when required with general shopkeeping tasks.

Essential skills/experience

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience

• Experience of working in a customer facing role is welcomed.
• Experience of working in a catering / hospitality environment.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.

We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.